Arturo Sosa
Tamarac,FL
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Self-motivated Territory Sales Manager with 20-year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth. Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Maintain current product, market and competitor knowledge to successfully enhance operational and sales development approaches. Performance-oriented in prospecting, networking and completing key sales. Address and solve wide-ranging operations, sales and personnel management problems. Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Goal-oriented manager with distinguished experience in Flooring industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Territory Sales Representative position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Territory Sales Manager
MSI International
09.2018 - 08.2021
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Carefully analyzed data to determine most effective sales strategies.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Tracked changing product lines to effectively meet dynamic market demands.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Territory Sales Representative
Megatrade Distributor
01.2013 - 09.2018
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained new employees on customer service, money handling and organizing strategies.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met existing customers to review current services and expand sales opportunities.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Quoted prices, credit terms and other bid specifications.
- Kept detailed records of daily activities through online customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Consulted with businesses to supply accurate product and service information.
- Built diverse and consistent sales portfolio.
Territory Sales Executive
Mastercraft Flooring Distrubutors
01.2007 - 09.2013
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Attended trade shows and industry events to promote company products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Managed over 280 accounts within Miami territory.
- Conducted regular market analysis to identify new opportunities for territory sales growth.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Trained and mentored sales representatives in sales techniques and strategies.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Presented professional image consistent with company's brand values.
- Met existing customers to review current services and expand sales opportunities.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Recorded accurate and efficient records in customer database.
- Quoted prices, credit terms and other bid specifications.
- Consulted with businesses to supply accurate product and service information.
- Built diverse and consistent sales portfolio.
Owner/Retail Store Manager
Multi Tiles & More, Inc.
06.2002 - 12.2006
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Submitted orders for new inventory.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Approved regular payroll submissions for employees.
- Developed and implemented successful staff incentive programs to motivate employees.
Education
No Degree - Computer System Administration
Keiser University
Fort Lauderdale, FL02.2002
Bachelor of Science - Computer Engineering
Cidca University of Colombia
Bogota - Colombia10.1987
Skills
- Trend Analysis
- Product Sales Expertise
- Complex Problem-Solving
- Market and Competitive Analysis
- Operational Standards
- Sales Tracking
- Product and Service Sales
- Account Growth
- Territory Management
- Client Needs Assessment
- Lead Prospecting
- Quote and Proposal Management
- Strategic Planning
- Territory Assignments
- Sales Expertise
- Retail Effectiveness
- Staff Meetings
- Deal Closing
- Store Displays
- Improvement Planning
- Goals and Performance
- Sales Quota Management
- Customer Order Management
- Salesforce Software
- Sales Presentation
- Product Promotion
- Sales Strategies
- Plan Sales
- Verbal and Written Communication
- Closing Sales
- Territory Expansion
- Sales Pipeline Management
- Business Growth and Retention
- Product Demonstration
- Territory Volume
- Solution Selling
- Marketing Support
Languages
Spanish
Timeline
Territory Sales Manager
MSI International
09.2018 - 08.2021
Territory Sales Representative
Megatrade Distributor
01.2013 - 09.2018
Territory Sales Executive
Mastercraft Flooring Distrubutors
01.2007 - 09.2013
Owner/Retail Store Manager
Multi Tiles & More, Inc.
06.2002 - 12.2006
No Degree - Computer System Administration
Keiser University
Bachelor of Science - Computer Engineering
Cidca University of Colombia
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