Arturo Sosa

• Oversee and manage the Nationals Park Lost and Found Program

• Produce and create the monthly Guest Experience newsletter and the Game Day Information sheet

• Assist the Manager, Coordinator and Director with the day to day operations of the department

• Assist with the staffing and operations of promotions staff

• Assist with set up, break down and distribution of promotions

• General clerical office duties, including filing, data entry and other duties as assigned

• Assist in developing new marketing and management channels to improve the awareness, attendance, and affinity of Towson Athletics with a goal of increased student involvement
• As a result, creating a better in game experience
• Help improve game presentation development and execution for Towson Athletics contests
• Oversaw Youth Groups when attending games
• Provide insight on marketing strategies that would attract more students to attend games.

• Head Dental Assistant
• Trained 5 employees on what’s required while on the floor
• Strategically managed the floor and made sure everything was prepped upon patients’ arrival
• Scheduled patients, attended phone calls and sales floor, emails, in a small busy office.

• Assistant
• Administered and handled Company paperwork
• Communicated with clients when needed for any clarifications or issues that needed to be addressed.