Arturo Tomlin

Experienced leader with a background in developing high-performance teams and enhancing operational success through mentorship and strategic initiatives. Skilled in communication, individualized support, and data-driven instruction. Bring a proven ability to improve engagement and satisfaction. Eager to apply extensive experience in team management, coaching, and customer relations in an educational setting, fostering a positive and productive learning environment.

Knowledgeable Service Manager with solid background in managing service operations and ensuring customer satisfaction. Proven track record of implementing process improvements and resolving escalated issues effectively. Demonstrated ability to lead teams and streamline workflows while maintaining high service standards.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Automotive Repair and leadership expertise, including competitive offerings, pricing, and market positioning.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated process and procedural expertise, including competitive offerings, pricing, and market positioning.

Adept individual with more than thirty three years working as Manager for $12MM revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Proficient Service Leader delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in leadership and mentoring.

Seasoned Service Manager bringing thirty three years of automotive experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of over 125 staff members.
• Documented and resolved Customer Satisfaction Index issues which led to positive CSI scores throughout all service personnel.
• Achieved retention by introducing CDK for service writing tasks.

Automotive Service Excellence (ASE) Master

Lexus Service Manager Master Certified

Electric Vehicle Service Certified

OSHA Certified

Texas Award for Performance Excellence is awarded to service industries who exhibit outstanding customer service in Texas.

This award led to winning the Malcom Baldridge National Service award that is awarded nationally to outstanding service leaders in the United States.