Arturo Vazquez
Phoenix,AZ
Summary
Motivated Assistant Manager with 8 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hornacek's Acquisition LLC
Scottsdale , AZ
06.2022 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- in charge of repair shop, ensuring custom orders are fulfilled in a timely manner
- in charge of placing custom golf orders for customers. make sure to communicate with customer time frame of reception, and following up accordingly
- generate reports at end of day as far as sales are concerned. make sure to communicate to management any big transaction or cash deposits.
- generate digital and physical copies of every custom order, allowing a CRM system to be applied into our system of operation. this allows us to track purchases.
Key Holder/Assistant Manager
Van's Golf Shops - Worldwide Golf
Gilbert, AZ
03.2015 - 07.2022
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Identified opportunities to drive traffic into store through networking, community outreach and product launches.
- performed multiple custom fittings for golf club sales.
- in charge of repair shop, ensuring custom orders or repairs were fulfilled in timely manner
- Ensured store was opened and closed in a timely manner according to company policies.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Education
Bachelor of Science - Agribusiness Economics And Management
University of Arizona
Tucson, AZ06-2022
Skills
- Product and Service Knowledge
- Sales Monitoring
- Operations Management
- Sales Strategies
- Money Handling
- Employee Performance Evaluation
- Customer Relationship Management (CRM)
Accomplishments
- Full ride scholarship to play collegiate golf
- Played 2 years at Eastern Arizona Community College, and transferred for another 2 at Arizona Christian University.
- Turned professional in September of 2022
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Master Fitter with Callaway Golf and Titleist.
Timeline
Assistant Manager
Hornacek's Acquisition LLC
06.2022 - Current
Key Holder/Assistant Manager
Van's Golf Shops - Worldwide Golf
03.2015 - 07.2022
Bachelor of Science - Agribusiness Economics And Management
University of Arizona
- Certified Master Fitter with Callaway Golf and Titleist.
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