Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Bonnie Villegas

Reseda,United States

Summary

Results-driven professional with a strong history of boosting productivity and operational efficiency. Demonstrated expertise in strategic planning and team leadership within healthcare settings, consistently achieving high patient care standards. Effective communicator and problem-solver, skilled in leading diverse teams and fostering collaboration.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Clinical Director

Orthopedic Pain Management
Encino , CA
09.2019 - Current
  • Conducted interviews and hired new clinicians to enhance team capabilities.
  • Implemented patient safety strategies, improving overall care quality across the facility.
  • Facilitated communication among physicians, nurses, administrators, and stakeholders to ensure alignment.
  • Managed daily operations of a multi-location, seven locations, and three facilities.
  • Monitored patient progress and ensured delivery of quality care consistently.
  • Evaluated clinical staff performance through regular assessments and performance reviews.
  • Ensured all employees received necessary training
  • Maintained vendor relationships for timely supply delivery.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Facilitated team meetings with 8 different departments.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Surgery Center Manager

Advanced Pain Center
Encino, CA
09.2019 - Current
  • Personal Injury Pain Management
  • Managed operations across three facilities for interventional pain management.
  • Ordered supplies and maintained adequate stock levels for continuous service.
  • Conducted regular facility inspections to uphold safety and maintenance standards.
  • Oversaw state regulations compliance, including Public Health Radiation Department guidelines.
  • Evaluated building conditions and workflow to enhance service quality and efficiency.
  • Facilitated staff meetings to train personnel on policies and procedures.
  • Maintained Joint Commission Accreditation every 36 months to ensure high standards.
  • Supervised 3 to 4 employees, fostering a collaborative work environment.
  • Evaluated job performances of team members regularly through feedback sessions.
  • Recruited new employees by conducting interviews and orientations for new hires.

Medical Assistant

Orthopedic Pain Management
Encino , CA
12.2011 - Current
  • Assisted physicians with patient care by taking vital signs and histories, preparing patients for examinations.
  • roomed Patients
  • Blood draws for minor injections.
  • Prepared injections with medication.
  • Maintained accurate medical records through filing, charting
  • Administered injections, medications, and treatments as directed by physicians.
  • Organized patient charts each day prior to clinic sessions to enhance operational efficiency.
  • Ordered medical supplies, managed inventory, and restocked exam rooms as necessary.
  • Participated in team meetings to improve workflows and enhance patient outcomes.
  • Responded to patient callbacks and prescription refill requests to ensure timely access to care.
  • Scheduled appointments via phone and in person while managing patient flow and greeting visitors.

Office Manager

Eminence Medical group
Studio City, CA
03.2018 - 09.2019
  • Scheduled patient appointments based on individual needs and preferences.
  • Implemented electronic health record system to streamline interdepartmental workflows.
  • Prepared weekly financial performance reports to analyze revenue collections and accounts receivable.
  • Monitored supply inventory to ensure efficient daily office operations.
  • Resolved staff conflicts to maintain a harmonious work environment.
  • Trained new staff on office procedures and software applications.
  • Oversaw daily operations to enhance overall efficiency.
  • Developed strategies to optimize patient flow, improve care efficiency, and increase revenue.

Education

Medical Assistant -

UEI College
Van Nuys, CA
06-2010

Skills

  • Staff training
  • clinical leadership / management
  • Team collaboration, team meetings
  • Multitask
  • Case management
  • Blood draws
  • IV placement
  • Quality improvement
  • Patient care
  • Maintain vendor relationship
  • Communication
  • Task prioritization
  • Data entry

Certification

  • IV Certified
  • Medical Assistant

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Clinical Director

Orthopedic Pain Management
09.2019 - Current

Surgery Center Manager

Advanced Pain Center
09.2019 - Current

Office Manager

Eminence Medical group
03.2018 - 09.2019

Medical Assistant

Orthopedic Pain Management
12.2011 - Current

Medical Assistant -

UEI College

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