Arturo G. Valenzuela J.R.
Mercedes,TX
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Calvin Klien
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Event Manager
Fun Cheer
04.2023 - Current
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Coordinated florists, photographers, and musicians for events.
- Negotiated contracts with venues to secure favorable terms, optimizing event profitability and attendee experience.
- Implemented rigorous budget management practices to maximize resources and deliver events that surpassed expectations.
- Managed event logistics from conception to completion, ensuring every detail contributed to event's success.
- Tailored event themes and content to resonate with target audiences, achieving high levels of attendee engagement and satisfaction.
- Enhanced team collaboration by developing comprehensive communication plans that kept all stakeholders informed and engaged.
- Coordinated with vendors to secure high-quality services, ensuring memorable event experiences.
- Mobilized volunteers effectively, ensuring smooth operation and positive experiences for both attendees and contributors.
- Boosted audience satisfaction with meticulous attention to detail in event programming and speaker selection.
- Leveraged technology to automate registration and attendee management, improving operational efficiency and guest satisfaction.
Automotive Mechanic
SS Auto Body Solutions
03.2024 - 08.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Assessed vehicle maintenance status and completed needed service.
- Streamlined workflow, effectively managing multiple repair tasks simultaneously.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Reduced downtime for customers by completing automotive repairs in a timely manner.
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Education
ASE Certification - Automotive Technician
South Texas College
McAllen, TX12-2024
High School Diploma -
Mercedes High School
Mercedes, TX06-2023
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Changing oil
- Valid Driver's license
- Hand and power tools
- Time management
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
- Customer service
- Brake systems
- Inspecting vehicles
- Steering systems
- Tire services
- Vehicle inspection
- Suspension systems
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust systems
- Team collaboration
- Preventive maintenance services
- Coolant system control
- Installing equipment
- Electrical failure repairs
- Heavy lifting
- Battery services
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Automotive electronics
- Vehicle inspections
- Drivetrain repair
- Drivetrain and axle installation
- Customer relations
- Wheel alignments
- Electrical experience
- Emissions control
- Rebuilding engines
- Advanced diagnostics
- Flexible schedule
- Physical stamina
- Estimating work
- Electrical systems
- Work Planning and Prioritization
- Quality assurance
- Soldering skills
- Welding and fabrication
- Operating air compressors
- Quality assurance inspections
- Managing parts
- Calibrating systems
- Preparing work orders
- Maintenance scheduling
- Maintaining records
- Manual transmissions
- Hazardous waste management
- Roadside repair
- Performance tuning
- Purchasing parts and inventory
- Inventory organizing
- ASE certification
- Electrical repair procedures
- Issue resolution
- Optimizing engine performance
- Chemical disposal
- Hybrid systems
- Relaying complex information
- Bay management
- Detailing services
- Scheduled services
- Road-worthiness evaluations
- Supply ordering
- Automotive engineering
- Customer relationship management (CRM)
- Calibrating instruments
- Relationship building
- Inventory auditing
- Rust removal
- Contract negotiation
- Vendor relations
- Oil change services
- Upholstery repair
- Safety protocols and procedures
- Multitasking and organization
- Verbal and written communication
- Problem-solving skills
- Teamwork and collaboration
- Money handling
- Cash handling
- Outgoing personality
- Exceptional customer service
- Goal oriented
- Excellent people skills
- Reliable and punctual
- Stocking and receiving
- Cash handling accuracy
- Client service
- Sales expertise
- Store opening and closing
- Product sales
- Verbal/written communication
- POS system operation
- Sales strategies
- Complex Problem-solving
- Customer needs assessment
- Retail store operations
- Cleaning techniques
- Sales training
- Payment processing
- Inventory control
- Merchandise display
- Order processing
- Display setup
- Relationship selling
- Product promotions
- Money transfer systems
- Excellent communication skills
Accomplishments
- Supervised team of 13 staff members.
- Have a drag racing engine fully rebuilt and tuned 4 days before race day
Certification
- Automotive Service Excellence Certification (ASE)
- Texas Driver's License
- Google IT Support Professional Certificate
Languages
English
Full Professional
Spanish
Elementary
Interests
- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Gym Workouts
- Music
- Auto Repair/Restoration
- Volunteer Travel
- DIY and Home Improvement
- Dancing
- I like working with my hands and fixing things
- Fashion and Style
- I have a passion for photography and editing photos
- High-Intensity Interval Training
- Participate in Football and Basketball, as recreational activities to maintain physical fitness
- Watching Movies and TV Shows
- Blogging/Vlogging
- Enjoy hobbies that combine physical activity with outdoor exploration
- Blogging
- Woodworking
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Photography
- Running
- Design and Build Websites
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages
- Video Gaming
- Playing Sports
- Astrology
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Team Sports
- Drone Piloting
- Swimming
- Robotics
- Fashion
- Road Trips
- Personal Development and Self-Improvement
- Regularly practice mindfulness and meditation for overall wellness
- Strategy Games
- Reading (About new Sports/Muscle cars, new 8-cylinder/V8 parts, V8 Performance parts, V8 Performance Engines & New Factory V8 Engines coming out)
Timeline
Sales Associate
Calvin Klien
11.2024 - Current
Automotive Mechanic
SS Auto Body Solutions
03.2024 - 08.2024
Event Manager
Fun Cheer
04.2023 - Current
- Automotive Service Excellence Certification (ASE)
- Texas Driver's License
- Google IT Support Professional Certificate
ASE Certification - Automotive Technician
South Texas College
High School Diploma -
Mercedes High School
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