Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Arul Thurairajalingam

Summary

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for a collaborative approach and unwavering commitment to excellence. Adept at fostering a positive work environment that encourages teamwork and innovation. Proven track record of driving successful outcomes through effective communication, problem-solving, and decision-making skills. Continuously seeks opportunities for professional growth and thrives in fast-paced, dynamic environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Manager – Cyber Security Engineering & Automation

M Health Fairview
05.2021 - Current
  • Digital Identity Access Management
  • Privileged Access Management
  • PKI and Certificate Lifecycle Management
  • Cloud Access & Federation, Active Directory
  • Cloud Security
  • Security Tools - EDR, SIEM, Single Sign on, etc
  • Purple Team exercise
  • Cybersecurity Risk Management

Manager – Cyber Security Engineering

Lumen Technologies
04.2017 - 05.2021
  • Manage administratively and lead technically the Cyber Security Team
  • Work with the Director to develop delivery metrics, product engineering/evolution and operational delivery roadmaps to enable delivery excellence
  • Hire and transform employees to high performers
  • Manage Distributed Denial of Service (DDoS) attack mitigation Platform
  • Manage and provide support to Adaptive Threat Intelligence (ATI) product/operations
  • Write engineering and training documents
  • Provide consulting services to the customers on their security needs and help new customer come on board
  • Work with various levels of upper management from different teams to integrate DDoS protection to protect company's internal assets

Sr Information Security Engineer

Lumen Technologies
04.2014 - 03.2017
  • Service lead engineer for DDoS mitigation product for CenturyLink
  • Define the DDoS engineering team and train them
  • Provide consulting services to the customers on their security needs and help new customer come on board
  • Write engineering and training documents
  • Security Operations Center

Information Security Engineer II

Lumen Technologies
01.2011 - 03.2014
  • DDoS mitigation – Perform complex mitigations/test attacks/DDoS (Arbor) infrastructure upgrades/Escalation point
  • Support Government project MTIPS (Manage Trusted Internet Protocol Service) using TIC 2.0 (Trusted Internet Connection)
  • Support Network Base Security (NBS)
  • Vulnerability Scanning – Change management/Plan and execute scans/Detection analysis and notification/Remediation
  • Firewall Support – Install and manage firewall/Policy updates/Policy audits/SSL – IPSEC VPNs/Firewall upgrades/Escalation point
  • Event analysis via SIEM (ArcSight)
  • Security Operations Center

Sr. Operations Tech

Lumen Technologies
01.2007 - 12.2010
  • Troubleshoot, isolate and repair layers 1 to 3 on the OSI model for WAN, Ethernet, L2VPN, MPLS, MLPPP, Internet port and VPN networks
  • Troubleshoot and configure BGP and static routing
  • IP Network Operations Center

Technology Support Analyst – Incident Management

United Health Care
01.2006 - 12.2006
  • Managing Incidents in a manner that coincides with ITIL processes and maintain communications
  • Performing advanced troubleshooting, escalation, and assist with facilitating Incident restoration



Tech Support Agent

USBank Corp.
01.2003 - 12.2006
  • Provide Technical support to the Retail Branch Servers, Networks, Routers, Printers, Workstations, Bank Applications, and Lotus Notes


Personal Banking Service Banker

Bank of Montreal
01.2000 - 12.2003

Education

Executive Leadership Program -

Cornell University
04.2019

BS Degree - Management Information Systems

Metropolitan State University

AAS degree - Computer Network Administration

Hennepin Technical College

Skills

  • Leadership / Team Building
  • Cybersecurity Engineering / Operations / Cyber Defense
  • Strategic planning / Road map
  • IT / Network
  • Vendor mgmt / Incident mgmt / Problem mgmt
  • Project mgmt

Certification

  • ITIL V3, Information Technology Infrastructure Library
  • Phi Theta Kappa Honor Society, Member

Accomplishments

  • Nominated for The CTL Leadership Experience (2017)
  • First one in Lumen to introduce Operations Engineering Team concepts in operation and built a new team
  • Implemented Privilege Access mgmt at Fairview
  • Expanded Engineering team capacity and capabilities at Fairview

Timeline

Manager – Cyber Security Engineering & Automation

M Health Fairview
05.2021 - Current

Manager – Cyber Security Engineering

Lumen Technologies
04.2017 - 05.2021

Sr Information Security Engineer

Lumen Technologies
04.2014 - 03.2017

Information Security Engineer II

Lumen Technologies
01.2011 - 03.2014

Sr. Operations Tech

Lumen Technologies
01.2007 - 12.2010

Technology Support Analyst – Incident Management

United Health Care
01.2006 - 12.2006

Tech Support Agent

USBank Corp.
01.2003 - 12.2006

Personal Banking Service Banker

Bank of Montreal
01.2000 - 12.2003

Executive Leadership Program -

Cornell University

BS Degree - Management Information Systems

Metropolitan State University

AAS degree - Computer Network Administration

Hennepin Technical College
Arul Thurairajalingam