Arulnagadeepan Venugopal
Summary
Accomplished Senior Associate at Hewlett-Packard Enterprises, adept in training and mentoring with a strong background in performance monitoring. Demonstrated leadership in managing projects to enhance productivity and resolve complex issues efficiently. Expertise in team supervision and process improvement, contributing to significant operational advancements.
Overview
12
12
years of professional experience
Work History
Senior Associate
Hewlett–Packard Enterprises
Chennai, India
12.2015 - 01.2024
- Allocation of daily workloads efficiently and managing issues.
- Training delivery on the process, process updates, domain-specifics, and regular refresher training as per the business requirement.
- Resolving queries and issues arising within the process.
- Responsible for Process documentation and Logging cases wherever required.
- Responsible for addressing customer issues.
- Responsible for a country focal point and Query SPOC.
- Determine the training needs of an organization's workforce by analyzing employee performance evaluation reports.
- Critical thinking and problem-solving when developing training programs.
- Clear presentations and instructions during training programs.
- Conduct training needs analysis for the Regions / Centers they support.
- Worked on Business requirements related to HANA and process simplification tasks.
Process Associate
Tata Consultancy Services
Chennai, India
07.2014 - 10.2015
- Scheduling the audit in TQAS.
- Tracking of Audit status and report status on a daily basis.
- TQAS Updates (Changing auditor name, audit date, audit completion date, report uploading, cross auditor updates, etc.).
- Follow-up emails on NCR closure and Audit effectiveness feedback.
- Sending weekly dashboard based on project vertical-wise to ACM & NCR dashboard.
- Weekly basis IPMS and Q-Portal dashboard report to the Delivery assurance group.
- PSU dashboard (Project startup) based on DU wise and circulation of overdue and due to all the units to complete the PSU on time (30 days from the project creation).
- Updating the iQMS wiki page in the content server using HTML codes.
- Site creation and access control in Knowmax. Sending daily and weekly basis IPMS, RAG, Open issues, DPCA and Robo tool for UMP metrics reports to delivery assurance groups.
ERP Functional Consultant
VGP Group Of Companies
Chennai, India
01.2012 - 08.2013
- Maintaining and monitoring the entire activities in the real estate business
- Tracking information on all projects in the organization
- Handling Plot management system, Global configuration & Finance modules
- Strengthened team dynamics through active collaboration, sharing knowledge, and offering constructive feedback on peers'' work output.
- Managed end-to-end project delivery, ensuring on-time completion within budget constraints.
- Enhanced user productivity by designing and implementing customized training modules.
- Resolved complex issues through prompt identification of root causes and implementation of corrective actions.
Education
Master of Science - Computer Science
Jaya College of Arts & Science College
Chennai, India 04.2011
Skills
Good knowledge of SAP, ERP, Microsoft Word, Excel, and PowerPoint
Training and mentoring
Performance monitoring
Team Leadership
Team Supervision
Accomplishments
- Received Spot Awards for monthly performance.
- Received the prestigious Level 1 award – Bronze ( FY-19 Q2 )
- Initiated handling Special Customer Projects within the specified TAT.
- Participated in a special contest which was conducted by the regional lead of Enterprise Group Technology Services.
- Played a vital role in the implementation of S4 Hana.
Interests & Hobbies
- Cricket: Regular player in local cricket league; Demonstrates leadership, teamwork, and strategic thinking.
- Football: Enthusiastic participant in weekly football matches; Experience in both offensive and defensive positions; Highlights teamwork, communication, and physical fitness.
- Volleyball: Active member of community volleyball team; Participated in regional tournaments; Demonstrates coordination, agility, and ability to work in a team.
- Athletics: Passionate about track and field events; Regular participant in local races and marathons; Highlights commitment, discipline, and perseverance.
Languages
English
Full Professional
Tamil
Native or Bilingual
Additional Information
VISA : US L2 Visa Holder
Date of Birth :16th November 1988
Father’s Name : Venugopal
Marital Status : Married
Timeline
Senior Associate
Hewlett–Packard Enterprises
12.2015 - 01.2024
Process Associate
Tata Consultancy Services
07.2014 - 10.2015
ERP Functional Consultant
VGP Group Of Companies
01.2012 - 08.2013
Master of Science - Computer Science
Jaya College of Arts & Science College