Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arulprakash Ramalingam

Louisville,USA

Summary

Over 10 years of progressive experience in Software Quality Assurance & Testing and warehouse operation activities. Professional inventory management expert with strong analytical skills and proven track record in optimizing stock levels and reducing costs. Skilled in data analysis, forecasting, and inventory control systems, with keen focus on improving operational efficiency. Known for fostering team collaboration and adaptability, ensuring reliable performance and alignment with organizational goals. Quality assurance professional with proven track record in software testing and quality control. Adept at identifying issues, implementing solutions, and streamlining workflows to enhance product reliability. Strong emphasis on teamwork, adaptability, and delivering consistent results. Skilled in test automation, bug tracking, and documentation, ensuring high standards in every project. Experienced with manual testing methodologies to ensure high-quality software releases. Utilizes comprehensive knowledge of software development lifecycles to detect and resolve defects early in process. Track record of fostering strong team collaboration and adapting to evolving project requirements.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Inventory Analyst

UPS
09.2020 - Current
  • Maintained and updated accurate inventory records to ensure optimal stock levels
  • Conduct regular inventory audits (cycle counts) and generate reports on inventory levels, usage, and forecast needs
  • Developed and implemented efficient inventory management procedures to enhance accuracy
  • Executed daily tasks to uphold effective inventory management and control
  • Reconciled physical inventories with book records, making necessary adjustments
  • Coordinated annual physical inventory counts, ensuring compliance and accuracy
  • Implemented a loss prevention program, significantly reducing shrinkage
  • Recommended improvements to inventory management processes to enhance efficiency
  • Prepare detailed reports on inventory operations, stock levels, and adjustments in SAP BOBJ
  • Handled day-to-day shipping and receiving overseeing more than [1000] packages per day.

QA ANALYST

Computer Science Corporation Pvt LTD
01.2010 - 01.2013
  • Company Overview: Client: Kaiser Permanente, USA
  • Working as a QA resource to test the pharmacy management system developed using complex Java applications
  • Involved in complete Software Testing Life Cycle from analyzing requirements, test plan, detailed Test cases and writing test scripts by decomposing Business requirements, and developing test scenarios to support quality deliverables
  • Performed Iteration testing, functional, system and regression testing using IE and Chrome
  • Executed functional and regression test cases using Mobile web and apps (iOS, Android and iPad) on real devices
  • Tracked defects using Quality Centre 11.0 and discussed with developers to resolve technical issues, integration, system and regression testing
  • Attend triage calls with IT QA lead, BA, Dev Lead and follow defect management approach had regular interactions with the client on test preparation and execution issues
  • Web services testing using SOAP UI
  • Validated application data in the backend using simple queries in SQL
  • Performed IVR Testing (Interactive Voice Response testing) of application
  • Performed claims verification using PBM (Pharmacy Benefit Management)
  • Worked as test lead on small projects for PBM Pharmacy Benefits Management and IVR Module
  • Prepared status summary reports with details of executed, passed and failed test cases
  • Created and maintained test cases and executed them in the Quality Censer 11.0 test lab
  • Defects are entered and triaged till closure
  • Client: Kaiser Permanente, USA
  • Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
  • Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
  • Managed defect reporting process, ensuring clear communication with stakeholders regarding issue status and resolution timelines.
  • Improved software quality by executing thorough test plans and identifying defects before release.
  • Promoted a culture of continuous improvement, regularly reviewing and refining QA processes and methodologies.

Sr. Test Engineer

Assyst International Pvt Ltd
03.2008 - 12.2009
  • Responsible for leading the overall System Testing approach for designated projects utilizing use cases and business requirements
  • Analyze use case and requirements documentation, solution designs, business processes, customer journey and other resource material to define and document test scope
  • Responsible for creation Requirement Traceability Matrix and preparing test cases
  • Gathering Test Data as per requirements for the test environment
  • Ensure all test cases are appropriately written meeting agreed standard format and content
  • Perform problem analysis on issues and raise Defect records for identified problems
  • Provide status reports, issue/risk identification, and test management
  • Thoroughly review and validate/verify test case results and document them
  • Fully document defects found, ensure defects are retested and confirmed as a defect prior to sending to Problem Manager
  • Extensively used Team Tracker for managing requirements and Test cases
  • Involved in Manual testing and test cases, test scripts, executing scripts and logging defects
  • Monitor defects to resolution as assigned by Team Lead or Test Manager
  • Responsible for conducting and organizing reviews with Test Managers, Project Managers, Business Analysts, and Project Stake Holders
  • Responsible for reviewing Test Cases, Defect Reports, Test Evidence Reports, and Test Summary Reports throughout testing lifecycle
  • Provide Production Support for end users after the software is deployed in the production environment
  • Worked as a part of the team, which was responsible for designing User Documentation
  • Preparing Test Execution Metrics and a Defect list
  • Reporting daily Status to all project stakeholders
  • Trained junior testers in company standards, testing protocols and testing software.
  • Defined and tracked test results, defect counts and performance discrepancies.
  • Mentored junior test engineers, enhancing their skillsets and overall team performance.

Test Engineer

Assyst International Pvt Ltd
12.2006 - 02.2008
  • Company Overview: Client: Nomadic Display, USA
  • Creating Requirement Traceability Metrics from the design document
  • Creating Test cases from requirements
  • Ensure all test cases are appropriately written meeting agreed standard format and content
  • Performed manual testing for checking functionality, End to End (E2E) and regression during various phases
  • Test Data preparation as per requirements
  • Perform problem analysis on issues and raise defect records for identified problems
  • Provide status reports, issue/risk identification, and test management
  • Logging defects in Bugzilla Tracker and tracking it till closure
  • Co-ordination of activities and interacting with clients regarding issues
  • Preparing Test Execution Metrics and the Defect list
  • Reporting daily status to onsite
  • Client: Nomadic Display, USA
  • Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
  • Tracked test reports and failures determined by root cause data trends.

Education

MCA - Computer Applications

Periyar University
05.2004

B.Sc. - Computer Science

Periyar University
05.2001

Skills

  • Order picking
  • Shipping and receiving
  • Cycle counting
  • Warehouse operations
  • Inventory reconciliation
  • Forklift operation
  • Maintaining stock levels
  • Equipment operation
  • Error adjustments
  • Digital and physical counts
  • Audit processes
  • MS office
  • Order management
  • Test case development
  • Test documentation creation
  • Regression testing expertise
  • User acceptance testing
  • Cross-browser testing
  • Defect tracking mastery
  • Agile methodology
  • Regression testing
  • Functional testing
  • Requirements analysis
  • Report creation

Certification

  • Software Quality Assurance Brain Bench, 04/01/13, 3 years
  • Rx Insider Certificate Pharmacy Technician Training & Orientation

Timeline

Inventory Analyst

UPS
09.2020 - Current

QA ANALYST

Computer Science Corporation Pvt LTD
01.2010 - 01.2013

Sr. Test Engineer

Assyst International Pvt Ltd
03.2008 - 12.2009

Test Engineer

Assyst International Pvt Ltd
12.2006 - 02.2008

MCA - Computer Applications

Periyar University

B.Sc. - Computer Science

Periyar University
Arulprakash Ramalingam