Arun Dhanasekar
Sandy Springs,GA
Summary
- 14 Years of experience in the field of Software Testing, Expertise in Manual Testing & Knowledge in Automation Testing (Selenium WebDriver and Selenium Ide)
- 1.5 Years of Onsite Experience with Western Union, Denver, USA as a QA Lead – Led Team from Requirement Analysis Phase to Release of various projects.
- 4 Years of Onsite Experience in CNN Headquarters, Atlanta, USA with managing the responsibilities of Direct Client Interaction for Requirement gathering, Discussing & finalizing the testing scope of new functionalities with Product Owners & Developers, Co-ordinating with different teams like CMS Team, API Team, Design Team, Mobile team and organizing testing session for Integration Testing.
- 3 Years of Onsite experience in YAHOO Inc, Bangalore, India
- Good Experience in Functional Testing, Content Management Testing, Integration Testing, Compatibility testing, System Testing, Smoke and Ad-hoc Testing
- Good experience in Website testing in different browsers such as Internet Explorer, Firefox, Chrome & Safari Expertise in Device Testing such as Application Testing in Mobile & Tablets (Android, iOS & Kindle), Application Testing in Connected Devices (Apple TV, Fire TV, Roku, Android & Samsung).
- Good experience in Exploratory Testing.
- Profound experience in retrieving Crash logs and Device logs from Charles Proxy, iOS Console and ADB commands.
- Good experience in Manual Backend testing of API using Advanced Rest Client.
- Extensive Experience in Writing/Executing Test Cases and Defect Reporting/Tracking using BUGZILLA and JIRA.
- Handled different projects in different platforms parallelly like managed websites and App in various platforms in parallel.
- Hands on experience in AGILE methodology for more than 8+ years.
- Preparing the Daily Status & Weekly Status Report and sending it to Onsite Lead & Clients. Reviewing the Test reports and preparing Test summary.
- Strong Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns
- Highly motivated, results oriented and leadership skills with great team ethics.
Overview
14
14
years of professional experience
Work History
QA Test Lead
Warner Bros & Discovery
07.2024 - Current
- It involves testing the different modules such as Collections, Create your own Trunk, Add to cart, Wishlist, Check out, Payment through different payment methods in the new redesigned HarryPotter Site.
- Tested functional and compatibility of redesigned site in comparison to existing applications.
- Reduced defect rates with thorough requirement analysis, efficient test design, and meticulous execution of test cases.
- Led cross-functional team collaboration, ensuring effective communication between developers, product managers, and QA testers.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
QA Test Lead
Client: Western Union LLC.
06.2022 - 06.2024
- Played a lead role (In Onsite – USA) in the major transition project of US Western Union Web from legacy site to new site/ Platform and successfully completed the project in 3 Phases
- Led the team from Onsite with 2 offshore resources for the Philippines Non-Transaction App from Requirement analysis to Release Phase
- Testing the Western Union App in both Android & iOS Platforms in several devices with several OS combinations and in Web in different countries such as CA, AU, Chile etc
- Western Union testing mainly involves testing of Different Pay In and Pay Out to different countries available in App such as Card to Bank, Card to Cash, Bank to Bank, Bank to Cash/Wallet etc
- It also involves testing the different functionalities like Pick Up Cash, WU Rewards, Different KYC flows such as Doc Upload, Selfie KYC, Video KYC and different Flows like Send money flow, Resend Flow, Edit and Resend Flow etc
- It also involves testing of various API’s like Sign In, Create Session, Add Customer, Validate Cart, Add Compliance, Submit etc
- Backend API Testing of the Application by comparing the API Payload with the Front-end UI of the Application
- Testing the events triggered through Amplitude Tool using Segmentation
- Analyzing the Logs using the Splunk Tool and Graph QL
- Participate in Agile Status meeting to update the daily testing progress
QA Test Lead
Client: Warner Media Inc.
06.2017 - 06.2022
- CNN+ App testing mainly involves Testing of the Functionalities like Continue Watching, Adding/ removing Videos from Watchlist, Live TV Channels, VOD Streaming, Live TV Authentication, Subscription for Videos (Monthly/Yearly Basis) & Checking for the correct entitlements, Account Creation, CNN+ Subscription Videos Login, Switching Subscription from Monthly to Yearly, Deep linking
- CNNGo App testing mainly involves testing of the home page, Tune In Page, Search & Save Story Page, and Settings page. It involves testing the functionality of different types of Videos and Image cards on Homepage and Testing of the different types of Videos in App like Clips, Live Content, Authenticated Episodes – Video on Demand, Unauthenticated Episodes, Alternate Live Content
- Testing the CNN+ & CNNGo App in various Connected Devices such as Apple TV, Amazon Fire TV, Android TV, Samsung TV, Roku and in Android & iOS Mobile/Tab devices
- Participate in Agile Status meeting to update the daily testing progress
- Managing the 3 Members Offshore Team by assigning daily tasks, tracking their progress, and unblocking them if they are blocked with any Queries/ Technical Difficulties
- Preparation and Execution of test cases, requirement mapping and updating it in the Test Rail for tracking purpose
- Testing of dummy payment method using IAP (In App Purchase) in TVOS & iOS Devices by subscribing and Linking/ Unlinking the receipt in Dalton Tool and by joining as Beta Tester in Android Devices
- Testing the Analytics of App – Checking the Values of each & every action triggered on Application using Zion and Snow plow tool (Ex: Checking the Video start time, end time, ADS start time, play time, playback error etc.)
- API Testing of backend API Calls by Remote Mapping/Local Mapping of Configuration Files & IP Spoofing using Charles Proxy tool
- Backend API Testing of the Application by comparing the API Payload with the Front-end UI of the Application
- Testing of GDPR – Global data policy Regulations scenarios for EU regions by toggling on/Off the different purposes and validating the API calls associated with those purposes
- Testing of CCPA – California Consumer Privacy Policy for US region by Toggling On/off the “Share data” purpose
- Validation of GDPR & CCPA API calls of different 3rd party SDK’s like Auditude, Omniture, Amazon, Scorecard, Kochava, Outbrain etc., through Charles, Android Studio and Xcode
- Using Charles Proxy to get the System logs and Crash logs of all devices
Senior QA Engineer
Client: Turner Broadcasting System Inc.
03.2014 - 08.2017
- Having meetings with Onsite Developers / Business Analyst and QA Lead to get the deep knowledge about the Application & thorough understanding of the Project Requirements, Functionalities and needs of the Clients
- Designing Test Plans which details all the Testing related information
- Preparation of Test Cases as per the Requirements and mapping it to the Requirements using the Traceability Matrix
- Supervising the Apple TV using the Apple Configurator 2 and Charles Proxy
- CN Video App Testing mainly involves Testing the UI and Functionalities of the Application in Mobiles (Android and iOS), OTT Devices - Apple TV & Fire TV
- Testing Activities involved was to Test the Image and Different Types of Videos (Clips, Episodes, Movies) of all the properties in different OS Versions of Apple TV, Fire TV & Fire stick
- Downloading the Apple TV Build through TestFlight App and getting Fire TV build through APK file or through Hockey App
- Capturing the Device Logs and Crash Logs of Fire TV using ADB commands (ADB logcat – v etc.,)
- Creating and Installing the User Profile to Apple TV using Apple Configurator to get the logs in the Charles Proxy
- Analyzing the Charles Logs to see the Web service calls, Response code of calls and to get the root cause of the Bugs
- Reporting the Bugs in JIRA
- Coordinate with development team to analyze, resolve and retest the bugs
- Preparing the Daily Status & Weekly Status Report and sending it to Onsite Lead & Clients
QA Test Engineer
Client: Sony Corporation
10.2013 - 02.2014
- It involves testing of the applications which are trending in our daily life (such as Skype, YouTube, Touch pad remote) in TV platform
- And also tested Visual clarity (3D Display, 4k resolution), Sound clarity of different version of TV
- Creating Test cases for Newly developed features after analyzing the Feature specification
- Functional Testing of newly developed applications for Sony TV (like Photo frame, Skype, Screen mirroring, Photo share etc.,)
- Testing of updates of new package through various means (NDD, OND etc..,)
- Testing of various inputs from External devices like DVD Player, Mobile phone, Signal Generator etc., using different cables(HDMI, Component, Composite) and different signals with different resolutions (using signal generator)
- Test case execution for different regions and effectively raising valid bugs
- Defect Raising and defect tracking using JIRA tool
- Defect verification and Defect reproduction if needed for confirmation
- Sending Daily status report
QA Test Engineer
Client: Yahoo! Inc.
08.2010 - 09.2013
- It involves testing of the various sites of Yahoo which includes Finance, Games, Lifestyle, Music etc., Each site will be having the Modules and functionalities according to their Domain needs like finance sites consists of different modules like Sensex Information, Currency information, Market movers and some other information related to finance
- Manual testing of the sites in 5 different languages
- Been a part of Onsite Team and worked in Client Company for more than 1 year (Yahoo India Software Development Pvt ltd)
- Created Mock page using PD2 tool and testing
- Test case writing and execution
- Raising Defect bugs and management of raised bugs
- Running the Hudson job for the Already existing automation Scripts
- Coordinating with Release manager for weekly release
- Contributed in Automation of FE Module (Smoke test) using Selenium
- Debugging and modification of existing scripts
- Verify the Automated test Result, and Logging the defects in Bugzilla
- Testing of feeds received from different providers
Education
B.E - Computer Science
K S R College of Technology
Tiruchengode, Tamil Nadu01.2010
Skills
- Functional Testing
- Web and Mobile Application QA
- Black Box Testing
- Regression Testing
- Cross-platform testing
- Requirements Analysis
- Test Plans and Test Methodologies
- Scenarios and Use Cases
- Training and Onboarding
- Cross-Functional Team Collaboration
- Software Development Tools: JIRA, Confluence
- Defect Tracking and Reporting
- Domain Knowledge - Media & Entertainment, Finance, Embedded Domain & E-Commerce
- Tools: Splunk, Amplitude, Graph QL, Charles Proxy, Apple Configurator, Perfecto, Browser stack, Selenium IDE & WebDriver, TestNG, Maven, JIRA, Bugzilla, Test Rail, Snowplow Analytics, Zion
Timeline
QA Test Lead
Warner Bros & Discovery
07.2024 - Current
QA Test Lead
Client: Western Union LLC.
06.2022 - 06.2024
QA Test Lead
Client: Warner Media Inc.
06.2017 - 06.2022
Senior QA Engineer
Client: Turner Broadcasting System Inc.
03.2014 - 08.2017
QA Test Engineer
Client: Sony Corporation
10.2013 - 02.2014
QA Test Engineer
Client: Yahoo! Inc.
08.2010 - 09.2013
B.E - Computer Science
K S R College of Technology