Arun Gopal Venu Gopalan
Quakertown,PA
Summary
Rational M3 Senior Technical Consultant with 13+ years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.
Overview
13
13
years of professional experience
Work History
M3 Senior Technical Consultant
ICCG Inc.
02.2023 - Current
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends
- Carrying out modifications/development for customers and customer interactions by dialing into customer systems to troubleshoot, explain and repair system malfunctions for Global Operations
- Understanding the customer’s modules business flows
- Conduct unit testing and create all the technical documents and technical specifications
- Requirement Analysis, Gap Analysis, Configuration, Process Mods – Mod testing, Mod validation, and documentation in relevant domains
- Effectively troubleshooting to find out the root cause of bugs, for fixing within the SLA time without interrupting the business
- Actively participated in ‘Go-Live’ activities.
M3 Senior Technical Consultant
Artisan Design Group (ADG)
02.2023 - Current
- Collaborated with stakeholders to transform client requirements into turnkey solutions
- Conduct unit testing and create all technical documents and technical specifications
- Requirement Analysis, Gap Analysis, Configuration, Process Mods – Mod testing, Mod validation, and documentation in relevant domains
- Effectively troubleshooting to find out root cause of bugs, for fixing within SLA time without interrupting business
- Actively participated in ‘Go-Live’ activities
M3 Senior Technical Consultant
E Gluck Corporation
03.2023 - Current
- Carrying out modifications/development for customers and customer interactions by dialing into customer systems to troubleshoot, explain and repair system malfunctions for Global Operations
- Understanding customer’s modules business flows
- Conduct unit testing and create all technical documents and technical specifications for customizations
- Requirement Analysis, Gap Analysis, Configuration, Process Mods – Mod testing, Mod validation, and documentation in relevant domains
- Effectively troubleshooting to find out root cause of bugs, for fixing within SLA time without interrupting business
- Actively participated in ‘Go-Live’ activities.
Infor Senior Consultant
ICCG India Private Limited
05.2016 - 02.2023
- Accountable for GST implementation project and upgrading modifications as per GST patches released by Infor
- Carrying out modifications/development for customers and customer interactions by remotely dialing into customer systems to troubleshoot, explain and repair system malfunctions for Global Operations
- Understanding customer’s Procurement, Sales and Distribution, and Manufacturing business flows
- Conduct unit testing and create all technical documents and technical specifications for new GST requirement
- Requirement Analysis, Gap Analysis, Configuration, Process Mods – Mod testing, Mod validation, and documentation in relevant domains
- Effectively debugging sources to find out root cause of bugs, for fixing within SLA time without interrupting business
- Developing reports as per Government Laws
- Actively participated in ‘Go-Live’ activities
- Engaged in Post Go-Live support and production support issues.
Infor Senior Consultant
NRTC Group – Dubai International (UAE)
03.2018 - 06.2018
- Accountable for solving issues in existing applications and delivering solutions for same as well as applying fixes developed by core product company Lawson/Infor
- Also carrying out modifications/development for customers and customer interactions by remotely dialing into customer systems to troubleshoot, explain and repair system malfunctions for Global Operations
- Understanding customer’s Procurement, Sales and Distribution, and Manufacturing business flows
- Effectively debugging sources to find root cause of bugs, for fixing within SLA time without interrupting business
- Conduct unit testing and create all technical process documents.
Infor Senior Consultant
SP Apparel Inc.
11.2016 - 06.2017
- Accountable for retrofitting modifications from RPG/400 to M3 Java and meeting M3 standards
- Carrying out modifications/development for customers and customer interactions by remotely dialing into customer systems to troubleshoot, explain and repair system malfunctions for Global Operations
- Conduct unit testing and create all technical process documents and technical specifications for version gaps
- Coordinating with On-site manager and delivering project
- Actively participated in ‘Go-Live’ activities
- Engaged in Post Go-Live support and production support issues.
Education
Master of Computer Application -
Bharathiyar University
Tamilnadu, India2009
Bachelor of Science in Physics -
Bharathiyar University
Tamilnadu, India2006
Skills
- Hands-on experience in Solution designing, Customizations, Enhancements (Development from scratch)
- Implementing process enhancements to create completely different vertical for varied industries
- Data migration using EVS100 (MT) and MDI tool (On-Premise), Troubleshooting and Root-cause analysis
- Creating new custom transactions using XtendM3 on Multi-Tenant environment
- Interacting and working with customer project teams to identify technical scope of development and Technical Guidance
- Sound expertise in Customer order, Purchase order, and Distribution orders along with SCM (Sales and Procurement budgeting)
- M3 (Movex) ERP, SCM (Sales & Procurement Budgeting)
- ION Desk, XtendM3, MEC, H5 Scripting, MAK, Ephesoft
Personal Information
Spouse's Name: Sridevi Vijaya Govindarajan
Nationality: Indian
Marital Status: Married
Spouse Educational Qualification
Master of Engineering in Computer Science, India
Timeline
M3 Senior Technical Consultant
E Gluck Corporation
03.2023 - Current
M3 Senior Technical Consultant
Artisan Design Group (ADG)
02.2023 - Current
M3 Senior Technical Consultant
ICCG Inc.
02.2023 - Current
Infor Senior Consultant
NRTC Group – Dubai International (UAE)
03.2018 - 06.2018
Infor Senior Consultant
SP Apparel Inc.
11.2016 - 06.2017
Infor Senior Consultant
ICCG India Private Limited
05.2016 - 02.2023
Master of Computer Application -
Bharathiyar University
Bachelor of Science in Physics -
Bharathiyar University
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