Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Arun Nair

Lathrop,CA

Summary

Over 17+ years of experience in Quality Assurance with great passion for automation and performance. Consistently achieved aggressive business and program goals by utilizing technical, strategic, managerial and implementation skills. Experienced in Hiring, Guiding, Mentoring teams in different countries with huge focus on "Shift Left" and consistently increased automation coverage thereby reducing the delivery time. Experienced in Vendor management and created a sustainable relationship with different hardware manufacturers and offshore partners .

Overview

17
17
years of professional experience
4
4
years of post-secondary education
4
4
Certifications

Work History

Manager, Engineering Quality

FleetUp
07.2018 - Current
  • Successfully Pioneered the establishment of a Quality Assurance department from the ground ,managed and led team of 25+ QA Engineers in USA, Ukraine, China and India, fostering a culture of excellence in product quality.
  • Extensive experience in developing automation frameworks from inception for Web, APIs, and Mobile platforms, utilizing tools such as Selenium WebDriver, TestNG, Protractor, JMeter, Cucumber, Chai, Gherkin, Jasmine.
  • Achieved +75 % Automation in Web and API Test cases thereby reducing the regression testing time by 60 %.
  • Developed comprehensive Test Strategies and Test Plans, excelling in Root Cause Analysis and Test Escape Analysis for continuous improvement and reduced CFDs by 85 %.
  • Implemented a comprehensive performance testing strategy using cloud-based tools, identifying and resolving bottlenecks that improved application response times by 40%.
  • Established a metrics-driven quality assurance process, resulting in a 25% increase in test efficiency and a 15% reduction in overall project costs.
  • Applied expertise in AWS and G42 Cloud platforms, facilitating seamless integration and deployment strategies.
  • Managed Customer Support and L2/L3 case management
  • Spearheaded the integration of testing earlier in the software development process, driving the adoption of best practices in code health, testing, and maintainability.
  • Tracked and improved test gaps, quality, and productivity metrics, maintaining a hands-on approach to QA management for teams across different locations.
  • Conducted effective code reviews and maintained GIT repositories, implementing sound branch management for multiple environments
  • Successfully managed employee performance through regular one-on-one meetings, contributing to recruitment, interviews, and overseeing project planning, estimation, and quality metrics
  • Defined, rolled out, and enforced best practice processes in functional, system, and regression testing
  • Successfully collaborated with vendors from diverse countries in the production of devices, ensuring seamless communication and alignment with project goals and SLAs
  • Worked closely with Customer Support, Sales and Operations and handled delivery, quality, SLA, Escalation Chain, Account Management initiatives
  • Executed Cloud Deployments and demonstrated proficiency in CI/CD Jenkins pipelines
  • Served as the Voice of the End User, providing critical User Experience Validation for all applications

Staff Quality Assurance Engineer

GE Digital
10.2016 - 07.2018
  • Developing Test Scripts using Protractor-Cucumber Framework.
  • Developing Test Scripts using WebDriver -TestNG-Cucumber Framework.
  • Developing of API Test Cases using RestAssured with TestNG Framework.
  • Deployment of Artifacts in Cloud Foundry.
  • End to End Testing and Automation of Test Suites.
  • UAT Support and UAT/Prod Monitoring.
  • Developing Test Scripts using SOAP UI tools.
  • Deployment of services using Cloud Foundry.
  • Jenkins integration with Test suite.
  • Load and performance testing using Jmeter.
  • Analysis of CFD Trends and Root Cause Analysis of Production issues.
  • Load Testing of the Application using Jmeter.
  • New Relic Management.

QA Lead Consultant

IntelliSwift
09.2014 - 10.2016
  • Cisco Systems Projects: Inventory and Reporting, Smart call home-Transport Gateway Responsibilities.
  • Delegation of Tasks , Estimation of Test Efforts , Resource
  • Allocation and Budget Planning for the project.
  • Analysis of the Data transport, Inventory processing, Profiling,
  • Reporting, Intellectual Capital Matching and Monitoring functional areas.
  • Experience in developing comprehensive Test Strategies and Test Plans and organizing testing for complex applications, product testing; analyzing system failures and determining areas of weakness
  • Developing Automation Scripts for Regression Testing using QTP and Selenium Web Driver.
  • Developing unit test cases using Junit and measuring Code Coverage using Cobertura and Emma tools.
  • Developing Test Scripts using SOAP UI and SOATest Automation tool.

Technical Lead

Dynasoft Synergy
01.2013 - 09.2014
  • Projects: M2M, OnStar Responsibilities.
  • QA Lead responsible for End-End Delivery of the product ensuring high quality standards.
  • Review of Design and arch docs and development of Test Strategies and Test Plans.
  • Developing Automation Scripts for Regression Testing using
  • Selenium Web Driver and SOAP UI.
  • Managed Hudson and Jenkin Automation suites for nightly builds.
  • Writing and Review of API and Web Service Test cases.

QA Technical Lead

HCL Technologies
03.2010 - 01.2013
  • Delegation of Tasks, Estimation of Test Efforts, Resource Allocation and Budget Planning for the project
  • Drive and coordinate UAT and Root Cause Analysis and Test Escape Analysis of CFDs

Senior Software Engineer/Business Analyst

Changepond Technologies
12.2007 - 03.2010
  • Developing Automation Scripts for Regression Testing using QTP and Selenium Web Driver, SOAP UI and SOATest Automation tools
  • Analysis of CFD Trends and Root Cause Analysis of Production issues

Education

Bachelor of Science - Computer Science

A.A.M Engineering College
India
04.2000 - 04.2004

Skills

    Team management

    Root Cause analysis

    L2 Management

    Quality Champion

    E2E testing

    Data Integrity

    Metrics-Driven QA Management

    Selenium Webdriver with Java

    Appium

    AWS

    G42 Cloud Services

    SOAP UI

    Load Runner

    Oracle

    TestNG

    Team leadership

    Operations management

    Strategic planning

    Decision making

Certification

AWS Web Services Developer Associate

Accomplishments

  • Achieved +70 % Automation in Web and API Test cases thereby reducing the regression testing time by 60 %.
  • Hired, Trained and Mentored teams in USA, Ukraine, China and India
  • Directed a cross-functional team of 25 QA engineers in implementing chaos engineering practices, significantly enhancing system resilience and reducing production incidents by 85% year-over-year
  • Pioneered the adoption of continuous testing methodologies, resulting in a 50% reduction in time-to-market for new features and a 30% increase in overall product quality.
  • Released 3 IOS and Android Apps each to Live with Multi language support.
  • Took additional responsibility of managing L2 support and Hardware Vendor management with 5 another companies .

Timeline

Manager, Engineering Quality

FleetUp
07.2018 - Current

Staff Quality Assurance Engineer

GE Digital
10.2016 - 07.2018

QA Lead Consultant

IntelliSwift
09.2014 - 10.2016

Technical Lead

Dynasoft Synergy
01.2013 - 09.2014

QA Technical Lead

HCL Technologies
03.2010 - 01.2013

Senior Software Engineer/Business Analyst

Changepond Technologies
12.2007 - 03.2010

Bachelor of Science - Computer Science

A.A.M Engineering College
04.2000 - 04.2004

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Arun Nair