ARUN RAVINDRAN

Adaptable Quality Lead with 20+ year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies, and maintaining accurate records. Experience with Manufacturing, Life Science, Health Care, Banking, Retail & Insurance Clients.

Green Card 

• Experience in Manual, Automation & Performance Testing
• Experience in Playwright & Selenium Automation Tools
• Single point of contact for Tool providers and Clients
• Overseeing the entire global testing function across specialized Testing services
• Overall owner of Testing delivery, Demand management, Risk and Issue management
• Performed Scrum Manager role in self-managing and composed of developers, designers, testers and ensured responsible to deliver high quality software product
• Experienced in various domains - Healthcare, Insurance, Investment banking, Life Science
• Hands on experience in support, training, facilitating, consulting to ensure QA best practices are established and that quality is baked in from start and provide resolution of issues that impede the test effort
• Responsible to establish Quality assurance framework to ensure a standardized process
• Expertise in developing a standardized an automated reusable regression test pack to ensure increased test coverage
• Communicate regularly with all stakeholders from various functional and technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Expertise in preparing and approving Test plan, Test strategy, approach, execution plans, test scenarios and cases for Manual, Automation & Performance Testing
• Expertise in conducting case studies and introduced feasible tools to the project based on customer needs
• Budgeting and forecasting for testing as a service dependent on organizational process and ensuring the appropriate planning and management of the resources
• Managed team to successfully perform integration testing with different applications and API Testing
• Expertise in preparing and publishing status, metrics reports throughout the QA life cycles
• Well experienced in submitting proposals based on customer requirements and Expertise in Preparing the Statement of Work (SOW's) based on the scope, budget and QA project plan
• Delivery support and execution of development projects according to Service Level agreement (SLAs) and productivity commitments
• Reviewing and approving standard and interim project status reports (Product Activity reports, SLA Compliance reports, SR Aging Report, etc.)
• Instrumental in leading larger teams (Offshore & Onsite)
• Mentoring individual team members to foster professional development and to improve performance
• Completing quarterly and year end performance appraisal for all direct reports
• Managing personal development plans of all direct reports and define a clear career path
• Making salary increase recommendations for employees within account based on performance
• Exercising hiring and firing responsibilities within account based on changes to business plans and individual performance