Proficient Fulfillment Manager well-versed in functional leadership, including setting schedules and job assignments, managing employee productivity and monitoring inventory levels. Strong communication and multitasking abilities with a detail-oriented and organized nature. Desiring to bring 10 years of progressive experience to a new role with room for career growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fulfillment Manager
Alliance Consumer Group
Fort Worth, TX
06.2020 - Current
Order management of daily orders by creating pick tickets, for forklift operators
Ensure orders are being filled and shipped timely and accurately
Maintain clean and safe work environment
Provides clear direction and general guidance to department in formulation and implementation of procedures, and ensures that these are translated and enforced into action to meet operational goals
Help analyze current operations and make recommendations on ways to improve
Manages and provides weekly reporting
Maintains highest standards of customer service by immediately attending to and resolving customer issues
This month total invoiced $425.4k to Amazon. This puts November, with three weeks to go, as 4th best month in company history, and if this continues November will be best ever (which is $470.8k in Dec of 2019).
Tracked delivery goals and developed improvement plans to correct deficiencies.
Monitored inventory levels and collaborated with vendors to meet needs.
Receiving Supervisor
Alliance Consumer Group
Fort Worth, TX
02.2016 - 06.2020
Assisted in processing monthly invoices to customers on standard billing including internationals, domestic, adjustments, credit memos and corrections
Measured product dimensions to assess compliance with specifications
Kept areas clean, neat and inspection-ready at all times, managing strict compliance with 5's guidelines to keep products within tight tolerances
Tracked inventory, conducted cycle counts and audits and resolved issues to keep accurate records
Support all areas of Receiving, QC, Production with daily operations and special projects
Picked products from designated locations using various tools and transferred to appropriate areas for further processing
Trained and educated new employee on safe, efficient use of forklift equipment.
Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
Prepared incident reports and gathered data when accidents occurred on receiving floor.
Unloaded pallets and deliveries and organized products in warehouse.
Double-checked cargo inventories and documentation for accuracy.
Conducted employee training and onboarding processes with strategic goals in mind.
Warehouse Stocker
XL Parts
Dallas, TX
12.2012 - 01.2016
Operated forklift to elevate or place merchandise in appropriate areas
Bent, lifted, opened, and moved auto parts weighing up to 100 pounds
Tracked inventory, conducted cycle counts and audits and resolved issues to keep accurate records
Used RF scanner to pick items from bins and complete orders
Pulled orders from shelves and replenished stock to keep merchandise readily available for purchase
Placed products on conveyors for final wrapping and shipment
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Checked packages and merchandise for damage and notified vendors.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Distribution Associate
EarthGrains Baking Companies Inc
Dallas, TX
11.2010 - 12.2012
Cleaned and preserved warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards
Secured items in truck by strapping overprotective padding
Conducted cycle counts and reconciled problems within distribution operations.
Processed over 50 daily orders through manifest system.
Unloaded deliveries from trucks in prompt fashion.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Performed quality checks on orders and shipment information.
Picked products for specific routes and customers
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Protected materials for transport by correctly packaging products in boxes and crates.
Prepared boxes, pallets and crates for outgoing shipments.
Education
High School Diploma -
Sunset High School
Dallas, TX
05.2005
Skills
Packing and scanning
Materials transportation
Shipping and receiving
Loading and unloading
Forklift Operations
Distribution and warehousing
Staff Management
Certification
Forklift Certified
February 2016 to Present
Reach Lift Experience, Double Reach, Cherry Picker, Electric Jack, Sit Down Lift.
Forklift Trainer
January 2017 to January 2021
Certified Forklift Trainer
Languages
Spanish
Native or Bilingual
Timeline
Fulfillment Manager
Alliance Consumer Group
06.2020 - Current
Receiving Supervisor
Alliance Consumer Group
02.2016 - 06.2020
Warehouse Stocker
XL Parts
12.2012 - 01.2016
Distribution Associate
EarthGrains Baking Companies Inc
11.2010 - 12.2012
High School Diploma -
Sunset High School
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