Arun Thakur
Omaha,NE
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
11
11
years of professional experience
Work History
Team Lead
Walmart
Omaha, NE
02.2024 - Current
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Monitored team performance against targets, taking corrective action where necessary.
- Identified opportunities for process improvements, implementing changes when required.
- Developed strategies to increase team productivity and improve customer service levels.
- Maintained accurate records of employee attendance and task completion times.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Offered training and support to keep team members motivated and working toward objectives.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Trained new staff in relevant processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Academy Trainer
Walmart
Omaha, NE
07.2021 - 02.2024
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Monitored team performance against targets and taking corrective action where required.
- Ordered merchandise based on customer demand and industry trends.
- Prepared weekly schedules for staff members to maximize efficiency.
- Maintained accurate records of employee attendance and task completion times.
- Trained new staff in relevant processes and procedures.
- Delegated tasks appropriately according to individual skill sets.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Store Manager Conveniences Grocery Store
NorCal
Fort Bragg, CA
12.2013 - 12.2019
- Performed regular price checks to ensure competitive pricing.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Organized promotional events to increase product awareness.
- Monitored team performance against targets, taking corrective action where necessary.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
- Trained new staff in relevant processes and procedures.
- Collaborated with management team to implement new work procedures or policies.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Managed conflict resolution within the team to maintain a positive work environment.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Managed day-to-day communications with multiple vendors simultaneously.
Education
Master of Arts - Linguistics
Tribhuvan Univercity
Nepal08-2012
One Year Bachelor Of Education In English
Tribhuvan Univercity
Nepal08-2011
Bachelor of Arts - Philosophy And Linguistics
Tribhuvan Univercity
Nepal08-2008
High School Diploma -
Tribhuvan Univercity
Nepal08-2005
GED -
Bidyodaya Secondary School
Nepal08-2001
Skills
- Retail Inventory Management
- Customer Service Management
- Employee Training
- Problem-Solving
- Retail Sales Techniques
- Delegating Work
- Staff Management
- Work Planning and Prioritization
- Performance Reviews
- Employee supervision and motivation
- Staff Supervision
- Customer Service
- Training and mentoring
- Retail Merchandise Quality Standards
- Store Opening and Closing
- Inventory Management
- Order Management
- Strategic thinker
- Leading Staff Meetings
- Multilingual Competency
Languages
Maithili,Nepali,English,Bhojpuri,Hindi and Tharu
Native/ Bilingual
Timeline
Team Lead
Walmart
02.2024 - Current
Academy Trainer
Walmart
07.2021 - 02.2024
Store Manager Conveniences Grocery Store
NorCal
12.2013 - 12.2019
Master of Arts - Linguistics
Tribhuvan Univercity
One Year Bachelor Of Education In English
Tribhuvan Univercity
Bachelor of Arts - Philosophy And Linguistics
Tribhuvan Univercity
High School Diploma -
Tribhuvan Univercity
GED -
Bidyodaya Secondary School