Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Arun Thinakaran

Arun Thinakaran

Dearborn,Michigan

Summary

Experienced GenAI Solutions Architect and AI Engineering Leader with 17+ years in enterprise software engineering and 5+ years specializing in production AI/ML systems. Proven track record of designing and deploying cutting-edge AI solutions at scale that drive measurable business impact. Expert in Large Language Models (LLMs), Natural Language Processing (NLP), and Retrieval Augmented Generation (RAG) with deep experience in agentic frameworks and multi-agent systems. Skilled in translating complex technical concepts into actionable business strategies while championing ethical AI practices and regulatory compliance.

Overview

17
17
years of professional experience

Work History

Solution Engineer Executive Advisor

Elevance Health Inc
10.2022 - Current

Leading Strategic AI Innovation & Advanced GenAI Solutions Development

  • Architected and deployed cutting-edge GenAI solutions leveraging large language models and embeddings technologies, creating autonomous AI systems capable of independently pursuing complex business objectives with minimal human oversight.
  • Spearheading development of comprehensive agentic chatbot framework incorporating multiple innovative components aligned with industry trends
  • Multi-source data integration system handling both structured and unstructured data for enterprise-scale AI applications
  • Persistent memory layer enabling contextual awareness and conversation history retention for enhanced user experience
  • Tool marketplace and registry for expanding agent capabilities through modular, scalable components
  • Implemented Model Context Protocol (MCP) server for intelligent tool selection and orchestration within the agentic framework, enabling dynamic tool routing and automated decision-making for complex multi-step workflows
  • Data sources marketplace facilitating seamless integration with diverse enterprise systems and legacy infrastructure
  • Enhanced model serving capacity by 65% while reducing computational resource requirements through optimized Kubernetes deployment of NLP models and machine learning workloads.
  • Designed end-to-end CI/CD pipelines for machine learning model deployment using devops tools and Kubernetes, reducing Service deployment time from hours to minutes.

Technical Lead

Dominos Stores Inc.
03.2020 - 10.2022

ML Infrastructure & Production Systems Leadership


  • Developed Python-based data engineering pipelines for large-scale dataset processing, improving data quality for model training by 30% and automating feature extraction for predictive analytics
  • Implemented comprehensive model monitoring and observability systems for production ML deployments, reducing model drift incidents by 25% and ensuring consistent performance across environments
  • Orchestrated transition from legacy systems to next-generation AI infrastructure, incorporating cloud-native technologies that reduced processing time by 40%
  • Led cross-functional NLP integration initiatives resulting in 35% improvement in user satisfaction metrics and generating new revenue opportunities

Lead Technical Consultant

Ford Motor Company (Systems Technology Group)
11.2017 - 03.2020

Enterprise AI Infrastructure & ML Systems Architecture


  • Spearheaded migration to ML-ready infrastructure, establishing scalable computing resources for training large language models and transformer neural networks
  • Engineered automated ML pipelines using Python and TensorFlow, reducing model training time by 50% and improving experiment tracking capabilities
  • Built containerized model serving infrastructure using Docker and Kubernetes, achieving 99.9% uptime across multiple geographic regions
  • Established enterprise-wide ML deployment standards, including monitoring and alerting systems that reduced mean time to detection by 70%
  • Created comprehensive documentation and conducted workshops on ML systems implementation, empowering teams to leverage AI capabilities with proper governance

Technical Consultant

Tata Consultancy Services
08.2010 - 11.2017

System Architecture & Integration

  • Orchestrated integration and communication of software upgrades.
  • Managed large-scale VMware environments, including installation, configuration, and maintenance of ESXi hosts and vCenter servers. Automated daily activities and deployment processes.
  • Attended meetings to deliver status reports to key stakeholders.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Contributed to development, administration and testing of disaster recovery plans.
  • Spearheaded inventory control measures to replenish and maintain IT equipment.
  • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.

Technical Engineer

HCL Technologies
08.2008 - 07.2010

Infrastructure & Systems Management

  • Implemented and administered Servers, Active Directory, and Group Policies. Managed system resources and security policies for various departments.
  • Designed and implemented technical solutions to improve system performance and reliability.
  • Led cross-functional teams to implement innovative solutions, enhancing system performance and reliability.
  • Performed software installations and upgrades to UNIX operating systems.
  • Developed technical documentation for software applications, ensuring clarity and compliance with industry standards.
  • Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues.

Education

Bachelor of Engineering - Information Technology

Karunya University
Tamilnadu, India
03.2007

Skills

AI Engineering & MLOps

  • Large Language Models (LLMs)
  • Retrieval Augmented Generation (RAG)
  • Agentic Framework Platforms
  • Multi-Agent Systems Design

Programming & Development

  • Python & Scientific Libraries
  • Full-Stack Development
  • Containerization (Docker, Kubernetes)
  • CI/CD for ML Pipelines

Cloud & Infrastructure

  • AWS/GCP Machine Learning Services
  • Distributed Computing
  • Container Orchestration
  • Infrastructure as Code

Solution Architecture

  • Enterprise AI Solution Design
  • ML System Integration
  • Technical Requirements Analysis
  • Scalability Planning

Leadership & Collaboration

  • Technical Team Leadership
  • Cross-functional Collaboration
  • Stakeholder Management
  • Project Planning

Accomplishments

  • Deployed enterprise-scale agentic chatbot framework serving 100+ users with planned expansion across multiple business units, enabling autonomous RAG processes that eliminate manual data retrieval and analysis workflows
  • Revolutionized audit and subject matter expert (SME) operations by delivering self-service AI capabilities, reducing dependency on technical teams by 80% and accelerating decision-making cycles for critical business processes
  • Engineered intelligent automation for Retrieval Augmented Generation workflows, improving information accuracy and response quality while reducing manual intervention requirements for knowledge workers
  • Established scalable agentic AI infrastructure supporting cross-functional teams, with framework designed to accommodate expanding use cases and growing user adoption across enterprise divisions
  • Led end-to-end development and deployment of production-ready agentic AI systems that transformed how business users interact with enterprise data, delivering measurable productivity gains while maintaining high accuracy and reliability standards

Timeline

Solution Engineer Executive Advisor

Elevance Health Inc
10.2022 - Current

Technical Lead

Dominos Stores Inc.
03.2020 - 10.2022

Lead Technical Consultant

Ford Motor Company (Systems Technology Group)
11.2017 - 03.2020

Technical Consultant

Tata Consultancy Services
08.2010 - 11.2017

Technical Engineer

HCL Technologies
08.2008 - 07.2010

Bachelor of Engineering - Information Technology

Karunya University