Summary
Overview
Work History
Education
Skills
References
Timeline
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Arunaabh Jetlie

Arunaabh Jetlie

West Chester,OH

Summary

Motivated and focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee and company objectives.

Overview

14
14
years of professional experience

Work History

Material Handler

McKesson
Mason, OH
04.2024 - Current
  • Worked effectively in fast-paced environments.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Checked inventory and selected products from specific locations based upon availability.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Customer Service Manager

BP Gas
Reading , OH
11.2022 - Current

Ordering inventory, preparing time schedule for the employees, Customer handling

  • Monitored staff performance to ensure adherence to customer service standards.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed policies and procedures related to customer service operations.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.

Night Manager

Comfort Inn Northeast
Mason, OH
01.2017 - 04.2021
  • Developed and implemented procedures to handle customer complaints efficiently.
  • Ensured compliance with local laws and regulations related to health, safety, or other areas.
  • Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
  • Ordered supplies as needed and monitored stock levels throughout the night shift.
  • Managed emergency situations such as fires, medical emergencies or criminal activity.
  • Identified opportunities to improve efficiency of operations processes during the night shift.

Manager

YourOfficeSpace
Noida , Uttar Pradesh
12.2015 - 12.2016
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Reviewed contracts before signing them on behalf of the organization.
  • Trained employees on additional job positions to maintain coverage of roles.

Manager

Balaji Timber
Gandhidham, Gujarat
06.2010 - 11.2015
  • Timber Import from different parts of the continent.
  • Making sure the paperwork for releasing the container is done in a proper manner.
  • Meeting the client and work out new strategies to lower the costing of the product.

Education

Bachelor of Arts -

Delhi University
New Delhi
07-2004

Skills

  • Audit Support
  • Call Monitoring
  • Information Security
  • Project Management
  • Client relations and retention
  • Purchasing and procurement
  • Issue Resolution
  • Customer-focused
  • Focused on customer satisfaction
  • Customer Retention
  • Customer Relations
  • Decision-Making

References

References available upon request.

Timeline

Material Handler

McKesson
04.2024 - Current

Customer Service Manager

BP Gas
11.2022 - Current

Night Manager

Comfort Inn Northeast
01.2017 - 04.2021

Manager

YourOfficeSpace
12.2015 - 12.2016

Manager

Balaji Timber
06.2010 - 11.2015

Bachelor of Arts -

Delhi University
Arunaabh Jetlie