ARUNDEV SINGH SIDHU
Edmonton,Alberta
Summary
Successful at developing and improving training programs for employees at all levels. Good communicator, planner and conflict manager with advanced understanding of training needs for each department. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
LEARNING COORDINATOR (L4)
Amazon
09.2021 - Current
- Enhanced employee learning experiences by designing and implementing comprehensive training programs.
- Streamlined the onboarding process for new hires, resulting in faster integration into company culture and reduced turnover rates.
- Evaluated employee performance and identified skill gaps, developing targeted training sessions to address specific needs.
- Collaborated with department managers to create customized learning plans based on individual goals and career objectives.
- Developed a variety of instructional materials, including interactive e-learning modules, videos, and written guides, catering to diverse learning styles.
- Implemented a mentorship program that paired experienced employees with new hires to foster collaboration and knowledge transfer.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Provided subject matter expertise on all courses, materials and lesson plans.
PROCESS GUIDE
AMAZON
08.2020 - 08.2021
- Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
- Implemented process improvements for increased productivity and cost savings.
- Collaborated with cross-functional teams to identify opportunities for process optimization.
- Conducted thorough root cause analysis to identify areas for improvement in existing processes.
Part Time Retail Sales Associate
Walmart
02.2020 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
SITE SUPERVISOR
G.R. Builders
01.2018 - 12.2019
- Improved construction project efficiency by effectively managing resources and overseeing site operations.
- Achieved timely completion of projects by coordinating with contractors and ensuring adherence to schedules.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
- Collaborated with architects and engineers to ensure design specifications were met throughout the construction process.
Education
Masters of Engineering & Technology - Structural Engineering
Punjab Technical University
India08.2017
Bachelors of Technology - Civil Engineering
Punjab Technical University
India08.2013
Skills
- Organizational Skills
- Effective Communication
- Decision-Making
- Analytical Skills
- Active Listening
- Written Communication
- Problem-solving abilities
- Team building
- Interpersonal Communication
- Adaptability and Flexibility
Certification
- Certified for Standard First Aid & CPR AED LEVEL (C).
- Certified for operating and training all Power Industrial Trucks such as Order Picker, Reach Truck, Forklift, Tugger and Center rider, etc.
- MELT1 Driving License (AB).
Timeline
LEARNING COORDINATOR (L4)
Amazon
09.2021 - Current
PROCESS GUIDE
AMAZON
08.2020 - 08.2021
Part Time Retail Sales Associate
Walmart
02.2020 - Current
SITE SUPERVISOR
G.R. Builders
01.2018 - 12.2019
Masters of Engineering & Technology - Structural Engineering
Punjab Technical University
Bachelors of Technology - Civil Engineering
Punjab Technical University
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