ARUNDHATI GEWALI

AI & Digital Transformation Leadership

• Led AI and digital transformation initiatives delivering structured change plans and adoption strategies.
• Scripted AI tool demo videos for global clients, increasing early adoption by 65%.
• Partnered with IT, HR, and Operations to embed Microsoft Copilot across business units, driving measurable gains in collaboration and efficiency.

Microsoft Copilot Implementation

• Reduced user resistance by 40% through project-managed demos that showcased up to 45% time savings in real workflows.
• Built “Day 1 Ready” adoption kits including prompt libraries, quick-start guides, and role-specific use cases.
• Designed and delivered tailored training programs to accelerate feature adoption and confidence.
• Facilitated change leadership workshops to equip managers to lead AI adoption effectively.

Workday HCM Transformation

• Led change management for Finance teams during Workday HCM rollout.
• Designed role-based training, SharePoint-based FAQs, and targeted communication plans.
• Conducted impact assessments across 12 Workday modules, identifying 75+ process changes by department.
• Mapped 50+ key stakeholders using Prosci’s Influence/Impact Grid; secured 85% early buy-in from department heads by identifying influencers and building strong alignment.

• Led enterprise-wide Workday HCM, Payroll, and Finance implementation, delivering end-to-end change management from impact analysis to full adoption; achieved 100% executive adoption of reporting within two months of launch.
• Directed a Microsoft 365 agile transformation for 14,000 users, aligning IT and business teams through change sprints, targeted training, and executive engagement.
• Achieved 92% OneDrive compliance and completed a full M365 upgrade with zero downtime.
• Designed and executed OCM strategies for cybersecurity programs (IAM, Zero Trust, MFA, DLP), embedding feedback loops that accelerated adoption and reduced security incidents.
• Led a global Intune MAM/MDM rollout, reaching full compliance in three months through persona-based training, AI-curated SharePoint hubs, and continuous stakeholder input.
• Increased Microsoft Viva Engage adoption from 10% to 85% in six months using executive coaching, structured learning cycles, and iterative communications.
• Built Power BI dashboards to track adoption metrics, monitor feedback trends, and enable real-time course correction.
• Coached 15+ executives and 200+ managers on change leadership, agile ways of working, and sustaining transformation outcomes.

• Planned and executed integrated marketing campaigns across digital, social, PR, and in-person channels to drive customer engagement and brand awareness.
• Coordinated customer-facing events and promotions for hospitality, MICE, and F&B offerings to increase attendance and revenue.
• Developed compelling marketing content, collateral, and messaging for campaigns, improving customer engagement and participation.
• Monitored campaign performance, analyzed metrics, and implemented optimizations, increasing digital engagement by 50% and guest satisfaction from 4.1 to 4.9.
• Collaborated with operations, sales, and external agencies to ensure cohesive campaign execution and consistent messaging.

• Developed digital marketing campaigns to enhance brand visibility and customer engagement across web, social, and email channels.
• Created content strategies and materials to support product and service awareness and adoption.
• Coordinated campaign execution with internal teams to ensure timely delivery and alignment with marketing objectives.

• Managed multi-channel marketing campaigns for 20+ clients, ensuring 100% on-time delivery and optimizing campaign ROI by 20%.
• Coordinated with creative teams and clients to ensure messaging aligned with target audiences and business objectives.