Arunima Banerjee
Ashburn,VA
Summary
Experienced software engineer with strong foundation in quality assurance and testing methodologies. Expert in automation tools, bug tracking systems, and test case design. Known for collaborating effectively with development teams to ensure high-quality deliverables and adaptability to evolving project requirements. Strong analytical skills and attention to detail to ensure reliable and efficient software performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Software Quality Assurance Engineer 2
Motorola Solutions
11.2023 - 07.2024
- Telecommunications Domain Analytics. Implemented and monitored systems to ensure product quality and compliance across the entire supply chain, regulatory adherence, and risk mitigation to meet customer expectations
- Led the Radio Subscription project, implementing comprehensive validation processes
- Developed and established quality assurance measures and testing standards for the business’s new products/services, as well as enhancements for the existent products/services throughout their development lifecycles
- Performed data analysis on product requirements to provide data-driven insights
- Developed and integrated a performance reporting KPI metrics dashboard for RFC’s using Eazy BI
- Spearheaded multiple new data collection process using SharePoint
- Interacted with the customers in order to gain a clear understanding of their requirements as well as software/product issues affecting their use
- Assessed the impact and effectiveness of Inter-department processes; improved existing processes that resulted in increased overall KPI’s by 30%
- Fulfilled Salesforce Administrative functions, including user account maintenance, reporting, and workflow management
- Collaborated with multiple teams to resolve data integrity issues, resulting in 25% increase in data quality
Software Test Engineer
STERIS
10.2022 - 09.2023
- Infection Prevention Technologies \ Medical Devices \ Medical Data Analytics\ Embedded Systems \ FDA regulated
- Managed multiple projects with moderate to high complexities within one development environment while ensuring that all systems and processes worked efficiently per company testing standards
- Performed Web-based and application-based testing of the software solutions and provided support for customer issues (application support)
- As part of a team, a 3000+ test case repository created and maintained to certify the product met the business objectives and requirements using JAMA and Propel
- Performed functional, regression, compatibility, usability, security, and ad-hoc testing. Performed descriptive,predictive, and prescriptive analytical techniques by working on large data sets of organization with high-risk cybersecurity constraints
- Identified, reported, and managed defects in the defect tracking system using ALM, JIRA and Confluence; resulting in a reduction of duplicate defects
- Mentored three SQA team members, on requirements analysis and developing test cases, thereby increasing the availability to work on individual projects
- Prepared & analyzed reports for the R&D team by tracking KPI’s using Tableau, leading to a 20% increase in business
- Assisted in the creation and maintenance of automated scripts using Micro-Focus UFT to increase efficiency and reduce manual test coverage; decreased the need for an additional contractor
- Reviewed and validated critical software systems for FDA compliance, enhancing system reliability by 20%
- Engineered an automated ETL pipeline using SQL thereby boosting data pre-processing efficiency by 45%
Systems Engineer
Tata Consultancy Services (Pfizer as an End Client)
10.2016 - 01.2019
- Partnered with development teams to ensure continuous delivery of high-quality software, achieving a 28% increase in deployment success rate
- Served as a key member of the software development team as the lead QA tester on development projects
- Mentored a team of two junior QA’s, successfully improving team performance metrics by 20%
- Spearheaded the implementation of test plans, increasing QA testing efficiency by 30%, resulting in enhanced system reliability
- Enhanced data validation processes using SQL queries, leading to a 35% enhancement in data accuracy
- Assisted in streamlining QA processes, which resulted in a project delivery timeline reduction by 15%
- Identified and resolved over 200 software defects, significantly improving application reliability and customer satisfaction
- Collaborated with product teams to establish a user acceptance testing framework, reinforcing product user experience strategies
Education
Bachelor of Science - Computer Science And Engineering
Rajiv Gandhi Technical University
Bhopal, India05-2016
Skills
- Automation testing expertise
- Business intelligence reporting
- Experience with Salesforce Cloud Solutions
- Performance tracking through Quality dashboards/KPI's
- PMI tools expertise (JIRA, Confluence, JAMA, Propel)
- Experience with PFMEA and DFMEA analysis
- Intermediate knowledge: OOP's programming
- Salesforce CRM proficiency
- Experience with Ms SQL Server and Ms Dynamics 365
- Agile project management
- HP ALM proficiency
- Embedded systems knowledge
- UAT and Regression testing
- Stress testing
- Sales/Service cloud management
- Data governance
- Apex programming
Accomplishments
- I established a thorough data security protocol that greatly minimizes the chances of data breaches, while also improving user satisfaction.
- I was recognized for the timely delivery of the project/product. Additionally, our medical product (endoscopes) was submitted to the FDA for approval and successfully received clearance, contributing significantly to the success of both the project and the team.
- I received recognition from leadership for exceeding expectations in my role. I implemented a comprehensive data clean-up process that significantly enhanced the quality of our data.
Certification
ISTQB- Certified Software Tester, Foundation Level
LinkedIn Learning: Cloud Computing Concepts
LinkedIn Learning: Generative AI
Salesforce Administrator Course completion Certificate
Timeline
Software Quality Assurance Engineer 2
Motorola Solutions
11.2023 - 07.2024
Software Test Engineer
STERIS
10.2022 - 09.2023
Systems Engineer
Tata Consultancy Services (Pfizer as an End Client)
10.2016 - 01.2019
Bachelor of Science - Computer Science And Engineering
Rajiv Gandhi Technical University