ARUNIMA CHAKRABORTY
Product Manager
Torrance,CA
Summary
A successful and experienced product manager with a strong technical background and 10 years of experience in planning, developing, and implementing IT solutions. Managed multiple high-risk projects with teams based in multiple time zones, working with business, UX and engineers to develop product vision, strategy and roadmap based on unique customer needs. Core focus in Waterfall, SAFe, Kanban and hybrid methodologies, SOA applications, Consumer facing Websites, Mobile App development, Data Management. Strong team leader with analytical, goal focused, communicative yet empathetic which has facilitated team collaboration, efficiency, resource utilization
Overview
10
10
years of professional experience
Work History
Product Manager
Herbalife Nutrition, GTS Bizworks
Torrance, CA
01.2020 - Current
- Product Manager for a cross functional team of 50 including UX designers, engineers, dev leads, dev architects, PO’s, SM’s, QA situated in multiple time zones to launch the new Bizworks Mobile Plus Native iOS/Android app worldwide supporting multiple languages to enable Herbalife Nutrition Distributors to effectively manage and coach their personal organizations using the app’s various metrics and AI backed insights.
- Worked with business stakeholders to formalize a product strategy, roadmap and go live plans to 94 countries.
- Drove vision in collaboration with UX team to mockup high fidelity prototypes to socialize with business partners and Dev/qa team.
- Engaged with actual worldwide Herbalife distributors to prioritize and readjust product scope based on customer needs and wants.
- Defined MVP product transformed product requirements into epic/ feature level requirements on TFS and authored Acceptance criteria’s to enable QA and UAT sign off.
- Defined business KPI’s and app performance metrics to evaluate the product’s fiscal and strategic viability post launch thus setting the groundwork for informed business decisions and facilitate AI and ML initiatives.
- Allocated Resource and features through multiple SAFe agile PI planning sessions and daily scrum ceremonies to efficiently manage feature delivery across multiple team located nationally and internationally.
- Prioritize, triage and support on an ongoing basis features and bugs to align with the overall MVP product scope and delivery.
- Worked with software architects to conduct a technical feasibility analysis of Server upgrades, scale up database to estimate project scope.
- Worked with internal translations team to translate app content to native languages for worldwide launch.
- Coordination with dev/qa team to set up CI/CD release pipeline for app launch to production.
- Led the effort to create UAT test plan and Coordinated UAT efforts by engaging and educating different worldwide markets.
- Coordinate and communicate product launch plans with the various markets worldwide and business relation managers to spread product awareness.
Data Product Manager / Product Owner
AT&T
El Segundo, CA
10.2018 - 11.2019
- Led the Protection Plan Business Intelligence Rapid Development Team which supports a $1.1 Billion revenue stream, as part of a high-risk Enterprise-wide Merger Protection Plan Project and engaged various cross-functional teams to support data requirements operationally and reporting.
- Finance - Global Supply Chain (GSC) Spend Analytics Program (Agile): Provide business intelligence data to AT&T Finance Department to improve granularity of spend data as part of overall source-to-pay environment to drive toward complete, consistent, connected, and categorized data.
- The identified benefits of this initiative to generate $432M savings over 6 years.
- Worked successfully in an ambiguous environment with several third-party vendors such as Asurion, ABG etc.
- For insurance claims, terms and conditions, dealer rewards reporting requirements thus creating and grooming the data & reporting backlog.
- Created prioritization roadmap for 8 Business Ready Dataset in alignment with overall Chief Data Organizations annual goal.
- Managed BI HALO rewards programs by providing Sales Detail and Incentives file extracts that eventually facilitated the incentivization of Call Center Care Agents to sell Protection plan and in term receive payout of $240K year.
- Executive Release status meetings to provide status updates to the executives for the releases in flight and escalate any issues reported.
- Visualized Product marketing and forecasting data on Tableau Dashboards.
- Engaged with Product Marketing business stakeholder to define data and design, author and own product requirements as system level and functional specifications for consumption by Development team.
Product Manager
AT&T
El Segundo, CA
10.2017 - 10.2018
- Led an onshore-offshore team model to design and develop the Hardware and Software architecture for the automated mobile application testing platform to capture ad revenue markers on the DIRECTV NOW application for Video on Demand and Live content.
- Conceptualized a “Device Farm” consisting of iPhone, iOS, Windows, Android, Roku, FireTV, Chromecast, STB etc.
- And run Google Analytics software on the collected data to provide decision making information regarding critical ad revenue markers to business.
- Facilitated Business stakeholder deep dive sessions and defined automation code Product requirements as user stories, created and groomed product backlog, created test plan and ran scrum meetings on JIRA Kanban Board.
- Conducted Live Demo sessions with Business stakeholders for UAT signoff and conducted sprint signoff ceremonies for each development iteration of the automated testing framework module to showcase the future product.
- Designed a relational MySQL database to quantify and capture ad request and response parameters.
Business System Analyst
DIRECTV, LLC
El Segundo, CA
04.2015 - 09.2017
- Supported the launch multiple million-dollar projects including DIRECTV’s H44 set top box launch, Genie mini launch, NFL regional sports network.
- Coordinated with business stakeholders and dev teams to decompose complex enterprise-wide business initiatives into application specific impacts and provide level of effort based on team capacity, velocity, risk management and Change Requests.
- Present design to business and IT stakeholders through functional documents such as FSD’s, SRS, BRD’s, userflows, workflows, swimlanes etc.
- Supported dev team during System, smoke, performance UAT testing.
Developer
DIRECTV, LLC
Bangalore, India
06.2013 - 01.2015
- Developed API proxies on APIGEE and webservices on Oracle Fusion Middleware product stack to allow client to enable its Partners to seamlessly integrate with its backend services.
- Created the Regression Testing suite on SOAP UI involving over thousand test cases and set up testing stubs on LISA tool for over 300 middleware web services and API's.
Developer
Telstra, TiBCO Business Works
Bangalore, India
03.2011 - 05.2013
- Designed and developed SOA webservices on TiBCO ActiveMatrix BusinessWorks to create a B2B gateway layer to simplify the complex order processing and business model supporting the role of the telecommunication client as the “reseller “of the pay for subscription” television services of television company
Education
Bachelor of Technology - Electronics and Communications
West Bengal University of Technology
Skills
SAFe Agile, Scrum , Kanban, Waterfall
Product Design, Roadmap , Strategy , User Journey , User survey , OKR, KPI
Mobile App Development, Data management
AI/Predictive modelling, Azure ML
Adobe Analytics, Quantrum Metrics, Tableau , Microstrategy
Data Analysis , Data Visualization
UX Design, Figma, Userzoom
Python, SQL/PL-SQL
TFS
Timeline
Product Manager
Herbalife Nutrition, GTS Bizworks
01.2020 - Current
Data Product Manager / Product Owner
AT&T
10.2018 - 11.2019
Product Manager
AT&T
10.2017 - 10.2018
Business System Analyst
DIRECTV, LLC
04.2015 - 09.2017
Developer
DIRECTV, LLC
06.2013 - 01.2015
Developer
Telstra, TiBCO Business Works
03.2011 - 05.2013
Bachelor of Technology - Electronics and Communications
West Bengal University of Technology