Summary
Overview
Work History
Education
Skills
Certification
Projects & Challenges
Careergoals
Top Three Career Achievements
Timeline
Generic

ARUNKUMAR PAULRAJ

Dayton,NJ

Summary

"Results-driven Operations Manager seeking to leverage extensive experience in supply chain optimization and team leadership to drive operational excellence, implement innovative storage solutions, and maximize efficiency while ensuring quality standards for specialized product handling"

Overview

14
14
years of professional experience
1
1
Certification

Work History

OPERATIONS MANAGER - WH, LOGISTICS & DISTRIBUTION

SRI VANGUARD
05.2023 - Current
  • Direct operations of 24+ specialty warehouses handling diverse inventory ($50M annual) including artisanal products (precious metals, handicrafts), perishables (F&B), and fragile items (glass, ceramics), achieving 40% productivity increase
  • Led end-to-end 3PL operations across 24+ warehouse locations handling $50M annual inventory, implementing centralized distribution strategy that reduced transportation costs by 25% and improved delivery accuracy to 99.8% through optimized route planning and carrier selection. Utilized SAP WM and Oracle TMS for seamless coordination of multi-modal transportation including LTL, FTL, and expedited shipping services.
  • Developed and implemented comprehensive 3PL performance metrics framework monitoring KPIs across receiving, storage, picking, and shipping operations, resulting in 40% productivity improvement and 85% reduction in processing errors. Established vendor scorecards tracking on-time delivery, accuracy, and damage rates, leading to improved carrier selection and performance.
  • Resolved critical storage challenge for temperature-sensitive and precious items by implementing specialized zoning system, reducing product damage by 85% and saving $2.5M annually
  • Developed segregated storage protocols for diverse product categories: Climate-controlled zones for perishables (35-40F), High-security areas for precious metals (gold, silver), Humidity-controlled sections for handicrafts (palm leaves, paper), Specialized racking for fragile items (glass, ceramics)
  • Implemented category-specific handling procedures reducing damage rates: Perishables spoilage: Reduced by 75%, Precious metals security incidents: Zero incidents, Fragile items breakage: Reduced by 65%, Artisanal products damage: Reduced by 80%
  • Solved major inventory management challenge by implementing specialized WMS modules for multi-category storage, improving accuracy to 99.8% and reducing insurance claims by $1.5M
  • Optimized distribution network for temperature-sensitive items, reducing delivery time by 35% and perishable product losses by 70%
  • Storage Crisis Solution: Challenge: Mixed inventory storage leading to product damage, Action: Implemented specialized storage zones and handling protocols, Result: 85% reduction in damage, $2.5M annual savings
  • Created dynamic SKU classification system incorporating product characteristics (temperature requirements, security needs, handling specifications), enabling automated storage assignment and reducing put-away time by 45%. Integrated RFID technology for real-time inventory tracking and movement monitoring.
  • Perishable Management: Challenge: High spoilage rates in F&B category, Action: Established end-to-end cold chain management, Result: 75% reduction in spoilage, $800K quarterly savings
  • Designed and implemented emergency response protocols for critical inventory management
  • Established 24/7 rapid response team handling urgent shipments with 98% on-time performance
  • Created backup supplier network reducing emergency sourcing time by 60%
  • Managed network of 50+ vendors across different product categories
  • Implemented vendor performance tracking system improving delivery reliability by 45%
  • Reduced procurement costs by 25% through strategic vendor negotiations
  • Key Performance Metrics: Inventory Accuracy: 99.8% across all categories, Cost Reduction: 15% in operational expenses, Product Damage: Reduced by 85%, Revenue Growth: $32M through improved handling

Operations Manager

PALMEWARE - Vertigon - Resource Logistics
06.2019 - 04.2023
  • Direct 10,000 sq ft warehouse operations with specialized zones: Climate-controlled storage area (6000 sq ft), Receiving and inspection dock (1500 sq ft), Picking and packing stations (1500 sq ft), Shipping staging area (1000 sq ft) Leading team of 20+ across two shifts
  • Optimize warehouse space utilization through: Strategic racking systems for palmware, Dedicated QC inspection areas, Efficient picking paths, Designated packing stations, Clear aisle management
  • Supervise specialized storage protocols: Implement FIFO inventory rotation, Maintain proper stacking heights, Monitor shelf life conditions, Conduct weekly inventory audits, Manage seasonal storage requirements
  • Oversee warehouse team operations: Schedule three shifts (50+ staff), Conduct safety trainings, Manage performance metrics, Handle equipment certifications, Monitor proper lifting techniques
  • Maintain warehouse infrastructure: Climate control systems, Material handling equipment, Storage racks and shelving, Loading dock equipment, Safety and security systems
  • Direct quality assurance processes: Receiving inspections, Storage condition monitoring, Pre-shipping quality checks, Documentation compliance, Handle customer specifications
  • Coordinate outbound operations: Manage shipping schedules, Oversee truck loading, Verify order accuracy, Handle special packaging, Monitor delivery requirements
  • Daily Operational Focus: Opening shift briefings, Resource allocation, Equipment assignments, Zone temperature monitoring, Safety walk-throughs, Quality inspections, Team coordination, Shipping deadlines, End-of-shift reporting
  • Designed wave planning system handling 1000+ daily orders with 99.5% accuracy
  • Implemented dynamic wave release algorithms reducing picking time by 40%
  • Optimized labor allocation across multiple shifts improving productivity by 35%
  • Weekly Management Tasks: Staff scheduling, Inventory counts, Equipment maintenance, Performance reviews, Safety meetings, Supplier coordination, Customer requirement updates, Storage optimization
  • Monthly Responsibilities: Facility maintenance, Training programs, Inventory analysis, Process improvements, Team development, Compliance reviews, Equipment servicing, Storage reorganization
  • Key Areas of Expertise: Warehouse Operations, Team Leadership, Inventory Management, Quality Control, Safety Compliance, Equipment Maintenance, Distribution Management, Climate Control Operations

DIRECTOR OF OPERATIONS

RDS - RESOURCE LOGISTICS INC.
12.2017 - 05.2019
  • Scaled operations from $600K to $32M through strategic improvements
  • Managed 300-seat delivery centers across multiple locations
  • Modernized infrastructure improving productivity and retention

OPERATIONS MANAGER

HP/HPE/MICRO FOCUS - RESOURCE LOGISTICS INC.
11.2010 - 11.2017
  • Developed and executed comprehensive operational strategies
  • Led process improvements and stakeholder management initiatives
  • Implemented training programs for diverse teams

Education

Bachelor of Engineering -

Regional Engineering College (NIT)
Bhopal, India

Skills

  • Process optimization
  • Facility management
  • Warehouse operations
  • Inventory control
  • Logistics
  • KPI tracking
  • Operational analytics
  • JIRA
  • ServiceNow
  • Microsoft Project
  • Scrum
  • Schedule oversight
  • Six Sigma
  • Lean
  • DMAIC methodology
  • Vendor management
  • Health and safety compliance
  • Performance reporting
  • Multi-site operations
  • Supply chain distribution
  • Policies and procedures implementation
  • Staff retention
  • Supply chain logistics
  • Distribution center management
  • Purchasing and procurement
  • Work flow planning
  • Cross-functional communications

Certification

  • Certified Scrum Master.
  • Certified Scrum Product Owner.
  • Lean Six Sigma Yellow Belt Certified
  • Six Sigma Tools for Define and Measure.
  • Human Resource Analytics Certified (UCI).
  • Diversity and Inclusion in the Workplace.

Projects & Challenges

  • Strategic Implementation, Led end-to-end WMS implementation across 24+ locations., Managed cross-dock operations optimization improving throughput by 50%., Developed comprehensive risk management framework reducing incidents by 30%.
  • Team Leadership, Managed offshore teams and vendor relationships., Led cross-functional teams in process improvement initiatives., Developed & Facilitate SCRUM training programs for diverse teams.
  • Change Management, Implemented digital transformation initiatives., Led organizational change management programs., Developed stakeholder communication frameworks.

Careergoals

Enhance supply chain optimization capabilities., Develop advanced analytics and automation solutions., Strengthen strategic leadership skills., Lead enterprise-wide operational transformation., Drive innovation in supply chain management., Develop sustainable operational excellence frameworks.

Top Three Career Achievements

  • Reduced operational costs by 15% while increasing productivity by 40% through WMS implementation.
  • Improved inventory accuracy to 99.8% while reducing delivery time by 35%.
  • Scaled business operations from $600K to $32M through strategic improvements.

Timeline

OPERATIONS MANAGER - WH, LOGISTICS & DISTRIBUTION

SRI VANGUARD
05.2023 - Current

Operations Manager

PALMEWARE - Vertigon - Resource Logistics
06.2019 - 04.2023

DIRECTOR OF OPERATIONS

RDS - RESOURCE LOGISTICS INC.
12.2017 - 05.2019

OPERATIONS MANAGER

HP/HPE/MICRO FOCUS - RESOURCE LOGISTICS INC.
11.2010 - 11.2017

Bachelor of Engineering -

Regional Engineering College (NIT)

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