Dedicated and focused Project Management Specialist with over 17+ years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects. Skilled in managing Functional & Automation deliverables and developing effective QA process in Health Care, Insurance and Manufacturing and Logistics & Transportation & Logistics.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Test Manager
Cognizant Technology Solutions, US
Parsippany, NJ
03.2016 - Current
Managed multiple concurrent projects while ensuring timely delivery of high-quality results.
Managed the quality assurance approach for software development phases and deployment resulting in improved efficiency and reduced defects and responsible for the quality of all testing phases
Analyzed actual financial results to budget, preparing variance reporting to functional groups.
Proven expertise in handling complex projects and ensuring high-quality software or product delivered to customers.
Collaborated with Client managers, Dev leads and Business team to discuss new opportunities and communicated testing progress and results to stakeholders.
Experienced with SDLC including traditional Waterfall and Agile/Scrum methodologies.
Led multiple application teams in planning, executing, and documenting test activities for various software projects.
Analyzed detailed software specifications and project requirements to develop testing strategies that reduce the risk of system outages and identify system defects.
Documented, triaged and managed defects in ALM & TFS and worked with developers to facilitate timely resolutions.
Proposed automation tools in multiple projects and successfully implemented.
Performed functional, automation, integration, regression testing to identify, log and report defects/issues to the Development team.
Analyzed competitors and market trends to facilitate business growth.
Advised clients on risk management strategies to mitigate losses from volatile markets.
Monitored investments, identified risks, and managed portfolio performance through regular reviews.
Met with clients on regular basis to discuss market trends, portfolio adjustments and performance details.
Led and coordinated end to end testing activities across multiple vendors throughout project lifecycle, ensuring successful project delivery.
Produced Test Strategy, Detailed Test Plan (End to End Integration testing, User Acceptance Testing, Non-functional testing), Test cases/Scripts and End of Test report documents.
Oversee and govern test deliverables for assigned projects - Manage and enforce Entry & Exit criteria.
Drive communication between the testing, development, and product teams to ensure each requirement has adequate test coverage.
Produced and maintained knowledge documentation for migration program to share knowledge and drive efficiencies.
Mitigate risks to Business through timely, precise execution and validation of test plans.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Maintained close relationships with stakeholders to ensure alignment of objectives.
Coordinated cross-functional teams including IT personnel, vendors, and contractors to deliver projects on time and on budget.
Conducted regular meetings with team members to review progress and identify areas for improvement.
Interviewed prospective employees and provided input to HR on hiring decisions.
Facilitated effective communication between internal and external resources throughout the program lifecycle.
Conducted regular meetings with stakeholders to discuss project updates and provide status reports.
Monitored progress of each sprint and provided regular updates to key stakeholders.
Have worked on web service testing (REST API) & selenium with CRAFT framework.
Determined quality assurance benchmarks and outlined testing and acceptance strategies.
Identified areas in need of improvement within the existing testing processes.
Crafted and executed organizational QA processes, procedures and best practices to maintain enhancement and standards testing programs.
Coordinated with developers, testers, project managers and other stakeholders throughout the entire software testing life cycle.
Test Lead
Cognizant Technology Solutions, US
Orlando, FL
03.2010 - 02.2016
Led testing activities for software projects, ensuring quality and adherence to established standards and procedures
Worked in both Waterfall and Agile methodologies
Collaborated with cross functional teams to perform integration testing and track progress
Executed and managed test plans, test cases, test scripts, and test execution for software applications
Identified and reported defects and issues to the development team, facilitating timely resolution
Delivered the defect free software to UAT phase and achieved zero bugs/defects in UAT phase
Expert in producing day-to-day plans for the entire project
Endorsed decisions to overcome issues and risks that emerge during preparation and execution.
Functional System Analyst
Hewitt Associate India Pvt. Ltd.
Chennai, Tamil Nadu
07.2006 - 02.2010
Responsible in Leading and managing the team of 7 members in Offshore
Responsible for development and execution of Integration/ System test cases
Involved in Regression testing of the application
Worked on review of regression testing and worked on production verification and reviewing
Prepare the status reports in daily basis and share to the Onsite Coordinator (Lead System Analyst)
Connecting with BIM (Business Implementation Manager) and BOM (Business Operation Manager) for requirement specifications and giving status of the testing every week
Designed test plans to validate functionality of new software applications
Supported end users in the utilization of system tools and applications
Provided technical support for existing systems and applications
Developed and managed project plans while providing status updates to management
Analyzed user needs to determine functional requirements and drive innovative product development
Managed multiple projects simultaneously while meeting tight deadlines
Trained staff and users to work with computer systems and programs
Collaborated with cross-functional teams to develop innovative solutions that meet customer needs
Tested, maintained and monitored computer programs and systems
Identified areas of improvement within current systems and developed strategies for implementation
Recognized by management for providing exceptional customer service.
Education
Bachelor of Science - Computer Science And Engineering
Anna University
06-2005
Skills
Managing teams/Resource Management
Resource Planning Expertise
Process Management
Team Leadership Abilities
Decision-Making
Agile and Scrum Methodologies
Defect Tracking and Reporting
Effective Defect management & Triage
Test Planning, Test Strategy, Execution and Implementation
Ability to lead/Manage Onshore & Offshore testing teams
Experience in client facing roles
Certification
ASTQB Certified Tester - Foundation Level
Microsoft Certified - Azure Fundamentals
Accomplishments
Hewitt Associates,
Requirement specific analytical and problem-solving technique - period of Aug-Oct 2007
Completing critical project & documentation in I-CAT – period of Apr-Jun 2008
Premium Team Award – Period of Jan-Mar 2009 for completing the Critical project for renewing the contract with the client.
Cognizant Technology Solutions,
Emerging Leader (2021) - for leading a huge team of complex projects and delivering the software with quality with no production issues.,
Best Collaborator (2022) - for collaborating closely with the customer to know the challenges and implementing innovative solutions and achieving more revenue and additional projects to the organization.
Timeline
Test Manager
Cognizant Technology Solutions, US
03.2016 - Current
Test Lead
Cognizant Technology Solutions, US
03.2010 - 02.2016
Functional System Analyst
Hewitt Associate India Pvt. Ltd.
07.2006 - 02.2010
Bachelor of Science - Computer Science And Engineering
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions
Manager – Project / Lead Software Engineer at Cognizant Technology Solutions, USManager – Project / Lead Software Engineer at Cognizant Technology Solutions, US