Summary
Overview
Work History
Education
Skills
Technicalskills
Disclaimer
Currentemployer
Timeline
Generic

ARUN RAJ GANESAN

West Chester,PA

Summary

  • Nearly 16 years of work experience in FACETS, worked on Membership enrollment, Claims adjudication and Provider modules.
  • Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
  • Expertise in data modeling principles/methods including conceptual, logical & physical Data Models.
  • Technical expertise in Object Oriented Design, Modeling, and Programming and UNIX shell scripting and Relational Databases.
  • Including 2 years' experience in Level 1 production support with tight daily SLAs.
  • Experience in all phases of software development life cycle.
  • Expertise in Big Data and RDBMS - performance tuning, stored procedures, triggers, functions, indexes and Worked on Datastage involving both series and parallel jobs.
  • Hands-on experience in BladeLogic - Server maintenance tool with Windows/DOS Scripting.
  • AWS - Academy graduate and practitioner.

Overview

16
16
years of professional experience

Work History

Project Manager

Cognizant Technologies Solutions
01.2021 - Current
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Planned, designed, and scheduled phases for large projects.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Senior Product Specialist

Cognizant Technologies Solutions
01.2016 - 12.2020
  • Delivered high-quality products by meticulously monitoring production stages and implementing quality control measures.
  • Continually expanded knowledge of FACETS - Providers.
  • Assisted with demonstrations for CMU and SMM to showcase functionality.
  • Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.

Product Specialist -Technical

Cognizant Technologies Solutions
01.2011 - 12.2015
  • Researched product's technical specifications and accurately communicated information.
  • Continually expanded knowledge of FACETS - GMB(Group, Membership and Billing)
  • Assisted with demonstrations for FACETS to showcase functionality.
  • Trained and provided coaching to junior team members.

Programmer Analyst

Cognizant Technologies Solutions
04.2009 - 12.2010
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
  • Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
  • Performed regression and system-level testing to verify software quality prior to release.

Program Analyst Trainee

Cognizant Technologies Solutions
11.2008 - 03.2009
  • Created databases, data entry systems, web forms, and other applications for diverse uses.
  • Improved software efficiency by identifying and addressing performance bottlenecks.
  • Assisted in the creation of comprehensive documentation for efficient knowledge transfer among team members.
  • Developed and maintained system applications customized to suit daily needs of end-users,

Education

Electrical And Electronics

PSG College of Technology
Coimbatore, India
06-2028

Skills

  • Project planning and development

  • FACETS - Open Enrollment Planning

  • Providers Enrollment and Networks

  • Claims processing

Technicalskills

SQL, C#ASP.net, Linux/Unix - Shell Script, Python 

Big Data Tools - DataStage, SSIS 

Databases - SQL Server, SYBASE

Operating systems - Mac OSX flavors, Ms Windows, Linux and Unix

Tools - FACTES, Tidal, BladeLogic, Crystal Reports 


Disclaimer

I hereby declare that the above-mentioned information is correct to best of my knowledge., 12/18/21

Currentemployer

Cognizant Technologies Solutions US Corp, Healthcare- Senior Product Specialist, 11/24/2008, Current

Timeline

Project Manager

Cognizant Technologies Solutions
01.2021 - Current

Senior Product Specialist

Cognizant Technologies Solutions
01.2016 - 12.2020

Product Specialist -Technical

Cognizant Technologies Solutions
01.2011 - 12.2015

Programmer Analyst

Cognizant Technologies Solutions
04.2009 - 12.2010

Program Analyst Trainee

Cognizant Technologies Solutions
11.2008 - 03.2009

Electrical And Electronics

PSG College of Technology

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ARUN RAJ GANESAN