Office Manager
Metro Foot and Ankle Specialists
04.2018 - 07.2020
- Applied ICD-10 and CPT codes to patient billing by utilizing tools and resources available
- Utilized integrated EMR systems of hospitals and clinic
- Responsible for managing patient medications orders (home health, prescription, therapy, etc)
- Update patients demographics, history and physical, past medical history in the EMR system
- Insurance verification and submission; coverage, benefits, prior authorization, claims, referrals deductibles, copays, referrals, and authorization
- Performing inbound and outbound calls; insurance, outpatient service centers, homehealth
- Communication with patients regarding billing concerns, copayments, and outstanding balances, etc
- Surgery Scheduling; pre-op orders, insurance verification; (benefits/coverage