Arushi Arora
Redmond
Summary
Seasoned financial analyst with 13 years of experience in banking and wealth management. Skilled in translating complex financial data into actionable insights for informed decision-making. Enterprising Financial Analyst with proven success in recommending appropriate financial plans based on accurate data collection and financial monitoring. Expertise includes financial analysis and reporting, and forecasting. Develops and maintains high standards of quality and issue resolution through effective financial planning. Adept at utilizing top-of-the-line communication skills to build and foster long-term relationships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Intermediate Regulatory Financial Analyst
People's Group
07.2022 - 02.2024
- Responsible for preparing and submitting weekly, monthly, quarterly and yearly regulatory reports for OSFI
- Dealing with solving variances and high-quality reporting of the financial numbers to the financial regulators, proactively identifying opportunities for improvement and potential risks
- Completely own and drive 12 financial reports for Peoples' Bank and Trust for regulatory compliance
- Responsible for coordinating with various departments like accounting, treasury, credit and default for correct and efficient reporting
- Acting as back-up for Team lead for supervising and submitting reports
- Continuously review and update manuals and run books for new processes and procedures
- Reporting to the Manager of Regulatory Affairs
- Exercise sound judgment when balancing the needs of partners against the needs of the business when handling issues, developing policies, and changing procedures
- Creating new templates for the reports as per OSFI guidelines
- Onboarding new team members and working on training them efficiently
- Involved in the preparation of Internal Capital Adequacy Assessment process for the OSFI this year
- Lead of the year end closing and audit for the company in the year 2022 and 2023.
Senior Transfer Administrator
Aviso Wealth
03.2019 - 07.2022
- Responsible for the daily processing of transfers, reviews and approvals and dealing with escalated transactions; reporting to the Supervisor, Account Transfers and Conversions
- Accurately and efficiently process transfers on all business lines under company policies and procedures, reviewing and approving staff journals
- Review and process month end reconciliations within deadline
- Ensure proper protocol when delaying requests, notes are clear and concise when updating systems with relevant updated information from internal and external sources
- Leverage pertinent systems in compliance with company policy and industry regulations (e.g., laserfiche, OSM, Univeris, Dataphile, ATON)
- Communicate with peers and supervisor to ensure they are up to date on any issues/changes that arise from daily activity
- Ensure internal manuals are current by updating any changes in company policy, industry regulation and system/procedure changes
- Act as a department resource, providing coaching and mentoring to staff and coverage for the team and Supervisor
- Act as a project lead on department projects and represent the team on larger projects
- Understand the impact to internal and external partners and clients, researching and promptly resolving escalated issues
- Provide quality customer service, consistently meeting or exceeding partner & client expectations in day-to-day dealings
- Achieved a 98% satisfaction rate from clients and partners by effectively managing over 300+ interactions per month and resolving complex transfer issues, reinforcing the company's commitment to excellence in customer service.
Customer Assistant (Assistant Manager)
State Bank of India
09.2010 - 07.2018
- Responsible for the day-to-day operations of one of the branches of this Fortune 500 and India's largest public sector bank
- Managed day daily operations of the bank including addressing customer queries and signing up new customers for bank accounts
- Acted as the cash officer (maximum cash handled on daily basis > $300k)
- Managed overall branch audit (RFIA, Statuary Audits)
- Led operational activities pertaining to year-end closing related to bank's BGL (Branch General Ledger) accounts
- Managed vendor payment systems and disbursing bills for third party vendors
- Used LOS (Loan originating software) helpful in disbursing mortgage and auto loans
- Cross selling of internet and mobile banking, bank apps, insurance policies
- Managed branch related accounting entries like rent, electricity, TDS
- Streamlined and supervised the recording and reconciliation of branch-related accounting entries, ensuring 100% compliance with financial regulations for a network of 5 branches
- Pioneered a customer feedback program that gathered actionable insights from over 5,000 patrons, directly contributing to a strategic overhaul of service delivery that enhanced overall customer satisfaction by 25%.
Education
Bachelor of Commerce (B. Comm.) -
Lucknow University
Lucknow, Uttar Pradesh01.2010
Skills
- Financial reporting and analyzation
- Report generation as per compliance
- Client service and engagement
- Operations management
- Project coordination
- Management reporting
- Microsoft Office Suite
- Financial compliance systems (laserfiche, OSM, Univeris, Dataphile, ATON)
- Power BI
Accomplishments
· Moved from temporary contract to permanent job in Aviso Wealth within 4 months of joining.
· Promoted to Senior Transfer Admin in Aviso in 16 months.
· 2 times consecutive winner of MDRT (Million Dollar round table) in 2014/15 and 2015/16 related to IRDA (Insurance Regulatory and Development Authority) approved Insurance
· Top performer (rating AAA) for six years in the annual appraisal of State Bank of India
Certification
Pursuing CFA level 1
Timeline
Intermediate Regulatory Financial Analyst
People's Group
07.2022 - 02.2024
Senior Transfer Administrator
Aviso Wealth
03.2019 - 07.2022
Customer Assistant (Assistant Manager)
State Bank of India
09.2010 - 07.2018
Bachelor of Commerce (B. Comm.) -
Lucknow University