Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Arvaughn Williams

San Francisco,CA

Summary

Driven Career Counselor specializing in cultivating relationships with companies and community resources that meet client needs. A decisive leader and strategic planner with passion for helping clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With the willingness to take on added responsibilities to meet team. A very detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. This candidate is driven to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Career Advisor

Success Centers
10.2023 - Current
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Developed career and education plans based on individual needs.
  • Connected with business and recruiters to build relationships and increase opportunities for students.
  • Led workshops for job seekers to provide information on job searching, application completion, and resume building.
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
  • Maintained case files and documented actions.
  • Administered drug, aptitude, and personality assessments.

Operations Manager

Vaughn Couth L.L.C.
10.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Concierge

NFC Amenity
08.2021 - 12.2022
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Maintained high level of professionalism and discretion when dealing with guests.

Community Liaison

Mayor's Office Of Neighborhood Services
03.2020 - 07.2020
  • Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
  • Communicated with community members to assess concerns or current issues and identify corrective measures.
  • Distributed monthly community newsletters to convey important news and events to local families and leaders.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.

Education

Bachelor of Arts - Communications

San Francisco State University
San Francisco, CA
06.2027

Skills

  • Critical Thinking
  • Community Involvement
  • Grant Writing
  • Career Counseling
  • Verbal and Written Communication
  • Program Coordination
  • Resume Building
  • Emotional Support
  • Documentation
  • Workshop Development

Accomplishments

  • Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
  • Improved recordkeeping by devising new database system that increased efficiency.
  • Revitalized counselors by improving training, increasing motivation and adding new support resources.

Certification


  • Mixology Training - 2022
  • Licensed Bartender - 2020

Timeline

Career Advisor

Success Centers
10.2023 - Current

Operations Manager

Vaughn Couth L.L.C.
10.2022 - Current

Concierge

NFC Amenity
08.2021 - 12.2022

Community Liaison

Mayor's Office Of Neighborhood Services
03.2020 - 07.2020

Bachelor of Arts - Communications

San Francisco State University

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