Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arvin Mabutas

Summary

Personable customer service associate committed to providing high quality service and superior guest experiences seeking a customer service representative position. Enhances customer experiences by understanding customer desires and providing solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Home Inspector

Homesentry Inspections
08.2023 - Current
  • Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
  • Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
  • Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
  • Educated clients on proper home maintenance practices, reducing future repair costs.

Collision Estimator

Chilton Auto Body
07.2021 - 08.2023
  • Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
  • Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
  • Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
  • Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.

Patient Access Representative

Sutter Health
02.2015 - 07.2021
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.

Delivery Driver

Gate Gourmet
06.2012 - 02.2015

Responsible for loading equipment onto trucks, guiding and moving equipment from the truck to the aircraft galley. Quality checks on all assigned flights. Adds or subtract meals for assigned flights. All activities must be accomplished according to customer guidelines and while adhering to safety regulations.

Education

No Degree -

Skyline College
San Bruno, CA

High School Diploma -

Jefferson High School
Daly City, CA
06.2010

Skills

    Home Inspections

  • Thermal Imaging
  • Plumbing Inspection
  • Roofing Inspection
  • Structural Inspection
  • Interior Inspection
  • Exterior inspection
  • Inspection Reporting
  • Collision Estimator

  • Safety awareness
  • Repair procedures
  • Auto Body Repair Knowledge
  • Damage Assessment
  • Cost Estimation
  • Insurance procedures
  • Photographic Evidence
  • Vehicle Inspection
  • Parts Ordering
  • Claims Processing
  • Repair Planning
  • Patient Access Representative

  • Schedule Coordination
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Money handling abilities
  • Payment Processing
  • Scheduling
  • Appointment Scheduling

Certification

Internachi Certified

Timeline

Home Inspector

Homesentry Inspections
08.2023 - Current

Collision Estimator

Chilton Auto Body
07.2021 - 08.2023

Patient Access Representative

Sutter Health
02.2015 - 07.2021

Delivery Driver

Gate Gourmet
06.2012 - 02.2015

No Degree -

Skyline College

High School Diploma -

Jefferson High School
Arvin Mabutas