Arvin Rodpotong
Sherman Oaks,CA
Summary
Dynamic Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
16
16
years of professional experience
Work History
Operations Manager
Acre Garden Supply
01.2009 - 07.2024
- Collaborated with team to learn operational processes and safety protocols.
- Assisted in monitoring inventory levels to ensure availability of resources.
- Supported daily operations by organizing workflows and task assignments.
- Engaged in training sessions to enhance understanding of tools and systems.
- Adapted quickly to changing priorities and operational demands within the team.
- Participated in process improvement initiatives to streamline workflows effectively.
- Provided assistance in maintaining compliance with safety regulations and policies.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelor of Science - Marketing
California State University, Northridge
Northridge, CASkills
- Analytical problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Planning and implementation
- Staff training
- Staff management
- Inventory management
- Employee motivation
- Staff development
- Inventory control
- Customer relationship management (CRM)
- Purchasing and procurement
Timeline
Operations Manager
Acre Garden Supply
01.2009 - 07.2024
Bachelor of Science - Marketing
California State University, Northridge
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