Arvind Osorio
The Bronx,NY
Summary
Dedicated and experienced server-bartender with a passion for delivering outstanding customer service. Proven ability to efficiently handle both front-of-house and behind-the-bar responsibilities. Skilled in taking accurate orders, recommending beverages, and ensuring a positive dining experience. Proficient in mixing and serving a variety of cocktails, beers, and wines.
Overview
8
8
years of professional experience
Work History
Server
Zou Zous
2024.04 - Current
- Accurately recording customer orders and ensuring any special requests are noted
- Regularly checking in with guests to ensure their satisfaction and address any needs or concerns
- Keeping the dining area, tables, and utensils clean and organized
- Suggesting additional items or specials to enhance the dining experience
- Addressing any customer complaints or issues professionally and efficiently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Momofuku Noodle Bar Uptown
2023.06 - 2024.04
- Mix and serve alcoholic and non-alcoholic beverages according to customer preferences and established recipes
- Handle cash and credit card transactions accurately and efficiently
- Restock items as needed, track inventory levels, and inform management when supplies need to be reordered
- Clean bar surfaces, glassware, utensils, and equipment
- Restocking and organizing bar supplies and ingredients
- Carve Ice using a mallet and a knife.
Bartender/Server
Momofuku Ssam Bar
2021.05 - 2023.05
- Mix and serve alcoholic and non-alcoholic beverages according to customer preferences and established recipes
- Clean bar surfaces, glassware, utensils, and equipment
- Restocking and organizing bar supplies and ingredients
- Work with different techniques such as using CO2 to make soda, milk washing to clarify drinks
- Carving ice using a knife and mallet
- Describe the different cuts of meat, marinades, and accompanying dishes on the menu
- Prepare the table for grilling by setting up the grill, ensuring it's clean and functional
- Ensure that the cooking process is enjoyable, and that the meat is cooked to the customers' preferences
- Coordinate timing to align with the grilling process.
Electrician
Lippolis Electric, Inc.
2020.05 - 2021.05
- Review electrical blueprints and specifications to understand the wiring layout, circuitry, and locations for electrical components
- Install electrical wiring throughout the building, including outlets, switches, lighting fixtures, and electrical panels
- They follow local electrical codes and safety regulations
- Mount and install electrical devices such as junction boxes, distribution boards, circuit breakers, and transformers in designated locations
- Follow safety protocols to protect themselves and others during the installation process.
- Performed routine and complex maintenance and repairs on various electrical equipment.
Bartender
Momofuku Kawi
2019.03 - 2020.03
- Understand the priorities of service to complete tasks while maintaining a clean and organized workspace
- Know about the food and beverage menus to offer help to guests
- Help the bartender maintain bar guests (guest satisfaction, water levels, in its place, cleanliness always)
- Maintain stock of basic bar items such as beer, soda, wine by the glass, and spirits
- Ensure accurate measurements and proper pouring techniques
- Garnish drinks with appropriate fruits, herbs, or other decorative elements to enhance presentation.
Bartender
The Bari
2018.05 - 2019.05
- Have full knowledge of cocktails/beverages and food and a working knowledge of off menu/classic cocktails
- Maintain cleanliness of all bar areas and service stations
- Set up and break down the bar and bar area and perform other side duties
- Provide drinks to tables and hall at a reasonable time
- Properly handle cash and credit cards, and accurately collect and report tips.
Server/Bartender
Serafina
2018.05 - 2018.08
- Greet and guide guests through their entire experience
- Have full knowledge of cocktails/beverages and food and a working knowledge of off menu/classic cocktails
- Have full knowledge and provide cocktails to tables in a reasonable time
- Control the flow of the dining experience- know when to fire and when to hold communication with the kitchen if a table is moving faster/slower than average.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barback
Skylight Lounge at the Watson Hotel
2017.01 - 2018.04
- Consistently collect, wash, sanitize, and restock all glass and barware for repeated bartender use
- Restock bartender serving stations with liquor, Ice, fruit, straws, and napkins as necessary
- Execute weekly inventory of alcohol at all stations, walk-in, cooler, and liquor room to place orders
- Receive and back-stock weekly alcohol and supply deliveries into assigned and allocated areas of the bar.
Education
Skills
- Speak and read English and Spanish fluently.
- Guest facing
- Multitasking/Working under pressure.
- Strong Work Ethic
Timeline
Server
Zou Zous
2024.04 - Current
Bartender
Momofuku Noodle Bar Uptown
2023.06 - 2024.04
Bartender/Server
Momofuku Ssam Bar
2021.05 - 2023.05
Electrician
Lippolis Electric, Inc.
2020.05 - 2021.05
Bartender
Momofuku Kawi
2019.03 - 2020.03
Bartender
The Bari
2018.05 - 2019.05
Server/Bartender
Serafina
2018.05 - 2018.08
Barback
Skylight Lounge at the Watson Hotel
2017.01 - 2018.04
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