Arvind Prasad
Sacramento,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Associate
Walmart
02.2024 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed returns, exchanges and refunds in accordance with store policy
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Fulfilment Centre Associate
Amazon
06.2021 - 08.2023
- Worked varied hours to meet seasonal and business needs.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- helped in shipping products to the customers
- engaged in safety training
- Prioritized helping customers over completing other routine tasks in warehouse
Department Manager
Walmart
07.2016 - 04.2021
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Developed detailed plans based on broad guidance and direction.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- helped customers achieve best shopping experience
- stocked shelves for increase revenue for the store
- maitain general cleaniness in the department.
- developed safrty measures in the department.
Education
High School Diploma -
Fiji National University
Fiji Islands04.1997
Skills
- Point of sale operation
- Sales and Promotions
- Excellent people skills
- Attention to Detail
- helped in stocking shelves for better shopping experience
- Policy and Procedure Adherence
- Self-Checkout Assistance
Accomplishments
- Brought in [number] new customers.
- Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
- Design - Responsible for creative design for prominent [project].
Additional Information
self motivated. ability to perform multiple tasks.ability to perform in fast pace environment
Timeline
Sales Associate
Walmart
02.2024 - Current
Fulfilment Centre Associate
Amazon
06.2021 - 08.2023
Department Manager
Walmart
07.2016 - 04.2021
High School Diploma -
Fiji National University