Arvind Verma
New York,NY
Summary
Meticulous, task-driven Executive Assistant with 10+ years of administrative experience managing high pace environments. Excellent interpersonal and communication with all members of staff and customers.
Overview
22
22
years of professional experience
Work History
Executive Assistant
Hospital
12.2022 - 01.2023
- Triaged all calls into the Education Institute
- Was responsible for data entry into the financial database for reports
- Greeted all visitors and notified appropriate staff
- Maintained the reception area and supplies for staff
- Calendar management
- Managed incoming and outgoing mail
- Completed registrations for the Community Education and Outreach programs
- Various projects as needed by the team
- Assisted with check requests, petty cash, and payroll inquiries.
Workplace Experience Associate
DraftKings, Pascoe Work Solutions
06.2022 - 07.2022
- Curated the welcoming experience of the DraftKings office
- Welcomed guests and assisted with the visitor sign-in process in accordance with security protocol
- Maintained awareness and orderly appearance of the physical workspace environment through daily walkthroughs and audits
- Submitted work orders and collaborated with cross functional teams to address facility issues
- Managed incoming shipments and coordinated pick up/delivery of express mail (UPS, FedEx)
- Maintained and restocked office supply inventory
- Maintained digital hygiene of ticketing platforms, team drives, budget trackers, and more
- Collaborated with external vendors of services provided by the Workplace Experience Team
- Assisted with other duties as requested by Manager to ensure the smooth functioning of the office, including budget tracking, meeting coordination's, on-site experiences/events, catering, etc.
Administrative Assistant
Gouverneur Hospital, Gotham
11.2021 - 04.2022
- Supported CMO and ambulatory care leadership team with daily administrative needs
- Data collection and analysis
- Organized meetings and took minutes
- Disseminated minutes to meeting attendees
- Acted as primary liaison to Gouverneur's Community Advisory Board
- Provided administrative support to the CAB
- Ensured proper application and implementation of the CAB bylaws and other pertinent H+H policies
- Supported CAB to ensure it operated as effectively and efficiently as possible, and implemented corrective actions when policies were not being adhered to
- Maintained good understanding of the CAB bylaws and other policies pertinent to the CAB operations and recognized instances when guidelines were not being followed
- Addressed CAB issues, including the development and implementation of a corrective action plan
- Arranged and attended all monthly Community Advisory Board (CAB) meetings, including scheduling conference room, preparing agenda, minutes, attendance sheets, and any other literature necessary
- Arranged meals for the CAB meetings
- Assisted the CAB in organizing and preparing the Annual Public Meeting, the Annual Legislative Meeting, and the Annual Legislative Albany Trip
- Prepared PowerPoint slide decks for the CAB, including requests for funding
- Researched and prepared materials for the CAB
- Attended weekly Conference Calls with Chair and other officers to discuss the week's deliverables
- Functioned as primary liaison to Gouverneur's Auxiliary Fund
- Helped to identify opportunities for ambulatory care to engage with the Auxiliary
- Completed Auxiliary request forms
- Worked with Director of the Auxiliary to provide any needed information to support Auxiliary requests
- Followed up with relevant departments to ensure purchases were completed as approved by the Auxiliary.
Human Resources Office Manager
Jewish Board of Family and Children's Services, Momentum
04.2021 - 06.2021
- Routed incoming calls, replied to general inquiries, and sorted incoming faxes
- Managed agency-wide programs for Employee Referral Bonuses, Loan Forgiveness, Damaged Property Reimbursement, and Tuition Assistant, ensuring all criteria were met and payment requests were issued to Payroll
- Issued ID cards, replacement ID cards, headquarter building and floor access cards
- Oversaw and maintained employee files, ensuring compliance with all relevant laws, regulations, and internal policies
- Organized employee files for audits
- Responded to requests for employee files and documentation in accordance with guidelines established by legal counsel
- Processed employment and salary verifications.
CME Program Coordinator II/Executive Assistant
Mount Sinai School of Medicine, Healthcare Solutions
08.2019 - 10.2019
- Provided administrative support to the System Vice Chair, Clinical Transformation and Chief Patient Experience Officer
- Processed expense reports, purchase orders, and travel requests via Sinai Central
- Coordinated and oversaw functions of the Department of Obstetrics, Gynecology and Reproductive Science Grand Rounds and Misses, Morbidity, and Mortality lectures accredited by the Mount Sinai Medical Center's Continuing Medical Education program (CME)
- Coordinated meetings via Outlook and Doodle Poll
- Arranged and scheduled weekly guest speakers
- Maintained a metrics database of participation in the CME program to ensure proper CME credits were given
- Made travel and housing arrangements and process reimbursements for speakers of the CME program
- Created, posted, and emailed flyer announcements to the CME participants
- Renewed annual CME applications for the Grand Rounds, Misses, Morbidity and Mortality and Women's Health Course
- Served as liaison to the Department of OB-GYN across the health system's CME offices
- Provided monthly summaries of evaluations and attendance to ensure proper CME administration
- Screened calls and correspondence.
Executive Assistant
Church World Service, Robert Half
08.2018 - 03.2019
- Provided daily administrative support to the President/CEO, an Executive Vice President, and the Chief of Staff requiring a high level of multi-tasking
- Complex travel management was coordinated for Board and Member meetings
- Took minutes and notes for annual Board and monthly Leadership meetings
- Coordinated meetings in other cities, provided any support that was needed including arranging team dinners and catering
- Drafted, reviewed, and edited communications to press, church leaders, and diplomats
- Managed the President and CEO's calendar (Outlook)
- Screened calls and correspondence
- Maintained an extremely high-level of confidentiality and privacy.
Executive Assistant
WSP, via Robert Half
07.2018 - 08.2018
- Provided daily administrative support to three Senior Vice Presidents
- Managed Outlook calendars
- Screened calls and correspondence.
Administrative Assistant
Mount Sinai School of Medicine, Winston Staffing
07.2017 - 02.2018
- Managed the Outlook calendar and provided daily administrative support for the Professor of Medicine and Director of Immunotherapy
- Processed expense reports, purchase orders, and travel requests via Sinai Central
- Arranged (international and domestic) travel and hotel reservations via Axiom
- Handled requests for the professor's bio sketch, curriculum vitae.
Executive Assistant
Weill Cornell Medicine, Winston Staffing
11.2015 - 04.2017
- Provided daily administrative support to the Assistant Dean for Research Resources and Prof
- Of Pediatrics
- Managed Outlook calendar for Assistant Dean for Research Resources
- Coordinated poster sessions, worked with in-house print shop
- Coordinated educational seminars conducted by outside vendors
- Took notes in Core leadership meetings
- Screened calls and correspondence.
Executive Assistant
Oliver Wyman, SNI Companies
02.2015 - 05.2015
- Managed Outlook calendars for three Partners at a global management consultant firm
- Developed and maintained relationships to assist with business development
- Prepared and submitted expense reports using iExpense
- Arranged international and domestic travel logistics
- Prepared letters, proposals and other documents using Oliver Wyman formatting styles
- Maintained and updated contact information in Microsoft Dynamics
- Covered other EA roles as needed due to illness, vacation, etc.
Executive Assistant
American Friends of The Hebrew University, Beacon Hill
01.2015 - 02.2015
- Provided daily administrative support to the CFO of non-profit organization
- Arranged international and domestic travel for the CFO
- Prepared and submitted expense reports using an Excel spreadsheet.
Executive Assistant
Schnitzer Steel
09.2013 - 11.2014
- Provided daily administrative support to the NF Sales VP and team
- Arranged international and domestic travel for two executives including the NF Sales VP
- Prepared and submitted expense reports using Concur for two executives including the NF Sales VP
- Entered financial claims data using Oracle software for Sales team
- Created and maintained monthly forecast spreadsheets for Sales team on SharePoint
- Managed Outlook calendar for NF Sales VP
- Edited and distributed weekly Sales team updates
- Entered insurance certificate data using NavCargo software for Logistics team
- Interacted successfully with all levels of internal and external personnel, while maintaining a high standard of professionalism and confidentiality.
Executive Assistant
Angelo, Gordon & Co, Manpower, Inc
05.2013 - 08.2013
- Arranged travel and itineraries for the Global Head of Marketing and two Managing Directors
- Managed Outlook calendar for Global Head of Marketing and one Managing Director
- Prepared presentation books for client meetings
- Prepared and submitted expense reports using Concur
- Handled all logistics for visitors including preparing conference rooms
- Answered Client Services phone calls in a professional manner.
Executive Assistant/Office Manager
Crane & Co, Manpower, Inc
03.2012 - 03.2013
- Provided daily administrative support to a Vice President, Sales at Crane & Co., Inc
- As well as to two additional Vice Presidents, and to other team members as needed
- Created PowerPoint slides, Excel spreadsheets, and expense reports
- Managed New York office of Crane & Co., Inc
- Including ordering all supplies
- Prepared and submitted expense reports using Concur
- Handled all logistics for VP as well as visitors including hotel reservations and transportation.
Senior Editorial Assistant
Medscape, via Manpower, Inc
11.2011 - 02.2012
- Maintained medical education training program documents for audits
- Prepared and tracked faculty contracts using editorial database (Attask).
Executive Assistant
Pfizer, Inc
09.2000 - 03.2011
- Provided daily administrative support to a Worldwide Procurement VP and his three direct reports; to the Finance Director; and to other team members as needed
- Prepared agendas and communications using Microsoft Word and PowerPoint
- Managed VP and two senior directors' calendars in Microsoft Outlook
- Created PowerPoint slides and Excel spreadsheets for presentations
- Ordered department supplies and equipment and created online purchase orders using Oracle and Ariba
- Organized and scheduled video and audio conferences, conference registrations, and travel arrangements for 11 people, including VP and three directors
- Was responsible for maintaining supplies, printers, copiers, and faxes in department workroom
- Maintained database of worldwide hotels under Pfizer contract for Travel team
- Interacted successfully with all levels of internal and external personnel, while maintaining a high standard of professionalism and confidentiality.
Education
Bachelor of Science - Business Administration - undefined
DeVry University
Long Island City, NY06.2005
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Microsoft Dynamics
- Peoplesoft Concur Ariba Axiom Expenses Sharepoint Oracle Navcargo Attask
- Soft Skills Verbal and Written Communication Ability to multi-task Excellent problem solving skills
Websites
Timeline
Executive Assistant
Hospital
12.2022 - 01.2023
Workplace Experience Associate
DraftKings, Pascoe Work Solutions
06.2022 - 07.2022
Administrative Assistant
Gouverneur Hospital, Gotham
11.2021 - 04.2022
Human Resources Office Manager
Jewish Board of Family and Children's Services, Momentum
04.2021 - 06.2021
CME Program Coordinator II/Executive Assistant
Mount Sinai School of Medicine, Healthcare Solutions
08.2019 - 10.2019
Executive Assistant
Church World Service, Robert Half
08.2018 - 03.2019
Executive Assistant
WSP, via Robert Half
07.2018 - 08.2018
Administrative Assistant
Mount Sinai School of Medicine, Winston Staffing
07.2017 - 02.2018
Executive Assistant
Weill Cornell Medicine, Winston Staffing
11.2015 - 04.2017
Executive Assistant
Oliver Wyman, SNI Companies
02.2015 - 05.2015
Executive Assistant
American Friends of The Hebrew University, Beacon Hill
01.2015 - 02.2015
Executive Assistant
Schnitzer Steel
09.2013 - 11.2014
Executive Assistant
Angelo, Gordon & Co, Manpower, Inc
05.2013 - 08.2013
Executive Assistant/Office Manager
Crane & Co, Manpower, Inc
03.2012 - 03.2013
Senior Editorial Assistant
Medscape, via Manpower, Inc
11.2011 - 02.2012
Executive Assistant
Pfizer, Inc
09.2000 - 03.2011
Bachelor of Science - Business Administration - undefined
DeVry University