Arvin James Snaer
Humble,TX
Summary
A customer service professional dedicated to safety, customer service satisfaction and effective team management. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
21
21
years of professional experience
Work History
AP Analyst / Money Room
OTG
03.2015 - Current
- Provided excellent customer service to our guests and always adhere to our compan'y core value in safety
- As a team member, we maintain enthusiasm, creativity, and passion to continuosly improve guest experience
- My duties as an Account Payable Analyst include but are not limited to; collecting and counting currencies from all registers, verify and note any discrepancies
- Prepares bank deposits as well as handling safe transport of cash bags from each store to the money room
- Conducts bag audits and prepares daily and weekly cash summaries and reports.
Clerk / Warehouse
HMS Host
08.2009 - 10.2015
- Displayed dedication by adhering to all warehouse safety regulations
- Complied with general work rules and responsible for quality of work and maintaining a safe work area
- Executed a team-based effort to clear out loading dock to be more efficient for incoming and outgoing orders and performed minor maintenance work with others to aid major maintenance projects when assigned
- Assisted in performing essential clerical tasks that contributed towards the success of monthly inventory
- Scheduled workload based on established management priorities
- Advise management of unsafe conditions and provide recommendations for improvement
- Utilizes the Warehouse Management System to prioritize and manage loading and unloading workload
- Managed receiving, inspecting, locating, storing, rotating, safekeeping and disposal of goods, supplies and equipment related to ground supply operations.
Supervisor / Front Store
The Grove
07.2003 - 07.2009
- Maintained a high standard in safety and customer service satisfaction
- Solved customer issues, created schedules fo a team, Trained staff on operating procedures and company services.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Education
High School Diploma -
Spring High School
Spring, TX05.2004
Skills
- Excellent in customer service, verbal and communication skills and cash handling knowledge and experience
- Good physical strength, team player, excellent time management skills, able to work individually or as a team
- Able to display interpersonal skills, accountable, well groomed, represents a company professionally
- Proficient in Microsoft Office (Word, Excel, and Outlook) and electronic devices such as phone, tablets, and PC
- Meticulous, proactive, organized, dependable, honest, productive, adaptable, and able to make good judgement
References
- Francisco Carillo, OTG, Manager, (832) 840-3494
- Nadia Ortega, HMS Host, Assistance Manager, (832) 298-6256
Timeline
AP Analyst / Money Room
OTG
03.2015 - Current
Clerk / Warehouse
HMS Host
08.2009 - 10.2015
Supervisor / Front Store
The Grove
07.2003 - 07.2009
High School Diploma -
Spring High School