Arwa Al-Eissa
Elk Grove,CA
Summary
Experienced and results-driven Pharmacy Manager with 15+ years of leadership optimizing outpatient pharmacy operations and patient-centered care. Seeking to contribute to an academic health system by advancing clinical pharmacy services, mentoring future pharmacists, and improving care across the continuum
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Rite Aid Corporation
Sacramento, USA
05.2009 - Current
- Led a team of pharmacists, technicians, and support staff in a high-volume pharmacy, managing 1,300 prescriptions per week.
- Supervised all pharmacy operations, including staff scheduling, budget management, policy development, and procedure implementation.
- Delivered exceptional patient care by resolving medication-related issues, including dosage conflicts, drug interactions, and allergy concerns.
- Established and led the integration of Medication Therapy Management (MTM) services, training staff to optimize daily workflows.
- Provided leadership in regional vaccination efforts, including training staff and organizing immunization clinics for local businesses.
- Played a key role in reopening COVID-19 impacted stores, coordinating efforts between leadership and staff.
- Precepted interns from three ACCP-accredited pharmacy schools, fostering the development of future pharmacy professionals.
- Worked closely with healthcare providers to develop personalized therapeutic plans, ensuring optimal patient outcomes.
- Notable Achievement: Earned 'Top Immunizer' distinction in the region for outstanding contributions to vaccination services during the pandemic.
Education
Bachelor of Pharmacy -
Jordan University of Science and Technology
Irbid, Jordan01.1991
Skills
- Leadership & Team Development
- Clinical Services & Medication Therapy Management (MTM)
- Patient-Centered Care
- Pharmacy Operations Management
- Problem-Solving & Decision-Making
- Technology Integration
- Immunization & Outreach
Certification
- California Licensed Pharmacist, 08/01/05
- Certified Immunizer, APhA Pharmacy-Based Immunization Delivery Program, 04/01/11
- BLS (CPR & AED), American Heart Association, 04/01/26
- Integrative Pharmacy Specialist Certification
- Medication Therapy Management (MTM) Certification, In Progress
- National Board of Medication Therapy Management, In Progress
Professional Development
- Rite Aid Leadership Classes, 2015, 2016, team management, strategic planning, and operational efficiency
- Ongoing Education, Active participation in continuing education, including MTM and Integrative Pharmacy certifications.
Timeline
Pharmacy Manager
Rite Aid Corporation
05.2009 - Current
Bachelor of Pharmacy -
Jordan University of Science and Technology