Arwa Babukhanwala

• Delivered web based app, help relationship manager for preparation of meeting with advisors. and institutional client for millions of revenue and proper commission process. Worked with 5-6 product owners. Have increased revenue within 5 years of launch of product.
• Key accountabilities involve developing vision and long-term roadmap based on business requirements, targeting to increase sales. Established criteria for each milestone within product roadmap as means to measure developmental progress.
• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements. Successfully onboarded approx. 2000 new users and six new business line in year 2021 on app. Playing major role in development and adoption of Aladdin product.
• Handle project from end to end, worked on Client inquiry management system to reduce inquiries and increase scalability. Work on Java script, Splunk for error checking-in, Sales Page to migrate coverage, Quasar for access security, ADO to add user stories. Aha for roadmap, Miro for visualized view of requirement.
• Developed product documentation to communicate upcoming features and products to internal teams. Worked with vendors to resolve equipment failures
• Reviewed new opportunities to drive business strategy at planning sessions

• Project: HR Partner Workday
• Modifying and developing reports for management for HR Business Partner in workday, assist senior analyst in executing different processes, enhancing time tracking, absence module, compliance trainings, legal/ visa related update.
• Travelling to client places to get updates and presentations requirements. Discussion on budget and what all required for project especially and when to finish project and go live. Managed team of 4 to deliver feature enhancement include product owners.
• With help of developer's and stake manager's, successfully delivered product to track compliance training completed or not and send automation email to employees who have not completed training including few other enhancement.

Project: Revenue and Billing System (Wealth Management) Role: Product Owner Feb-2016 to May-2017

• Experience with negotiating priorities, scope, and resource requirements in delivery of large complex development projects in rapidly evolving business environment.
• Facilitated meetings with business users, test and development team, led presentation and walkthrough to SME and project stakeholders to obtain their sign-off on requirements.
• Handling delivery of KYC validation process in revenue and billing FiRRe app. App take care of automate invoice generation to clients and check all details before sending invoice out. It's have to be very competitive in nature as it stack Determine appropriate course of action, conducting, investigative steps to fully identify issues, researching compliance information, terms, conditions, creating correspondence as needed, processing complex and/ or corrective transactions.

Project: Revenue and Billing System (Wealth Management) Role: Business Operation Analyst. Feb-2014 to Nov-2015

• Pulling out data from Different Applications- Validating requests received through AMD
  Raising discrepancies to Administrator / Relationship Manager.-
  Invoice Production.- Processing Business change requests: Customer A/c set up, A/c Termination and Maintenance, Bill on Demands and Fee Schedule changes.
• Understanding Clients' perspectives and advising them on type of requests that they need to submit. Pulling data for billing from different applications, validating and creating invoices accordingly.
• Handling multiple clients and fast-paced deadline-driven work environment
  Providing Training on SAR and AML aspects. Reconciling fees given on fee schedule with form, linked to Accounts. Coordinated with software developers to create custom applications and trackers to achieve client goals.
• Brainstormed with peers and other members of design team to determine enhancements and product features

• Leading research team and helping sales and marketing department for better services in capital markets. Partnering effectively with various teams to resolve prior-day trade breaks.
• Provided training to sales departments about fundamental and technical analysis of stocks to deal with HNI clients. Collaborated with client service representatives to help make allocation process as efficient/seamless as possible.
• Help HNI clients with better understanding of trade life cycle. Derivative and create report for them to give broad perspective of foreign exchange, swaps, OTC. Generate 20 + call every week with accuracy of 90%.

• Generating positional report on Stock, derivatives, and future for large client base. Investigating trade valuation parameters using different tools through
• Reuters and quote center, confirming valuation method with traders and counterparties (large broker/dealers), checking securities and cash settlement status, and making proper adjustments.

• Performed feasibility, adaptability study, and risk analysis to identify business-critical areas from users' perspective. Performed cast and benefit analysis for workflow and automation of insurance claim processing and claim management
• In this project have to suggest strategies to bank regarding financial inclusion, under which can work efficiently to fulfill RBI (Reserve Bank of India) upliftment program under financial inclusion.