Summary
Overview
Work History
Education
Skills
Timeline
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Arwen Palmer

Clarksburg,WV

Summary

Reliable employee that brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.

Overview

7
7
years of professional experience

Work History

Food Service Worker

Louis A. Johnson VA Medical Center
11.2022 - Current
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Delivered exceptional service by promptly addressing patient concerns and special requests.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Learned other teammates' work tasks to train as backup.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Utilized POS system to receive and process food and beverage orders.

Food Server

C.J. Maggie's Restaurant
06.2021 - 11.2022
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Quality Control Inspector

Merrick Engineering
09.2018 - 06.2021
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Communicated with production team members about quality issues.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.

Education

High School Diploma -

Valley Wetzel
Pine Grove, WV

Skills

  • Multitasking
  • Staff training and development
  • Working quickly
  • Cleaning and sanitation
  • Positive attitude
  • Food and safety standards
  • Problem-solving
  • ServSafe certification
  • Quick learner
  • Strong communication skills
  • Working with diverse people
  • Productivity and efficiency
  • Cross-functional teamwork

Timeline

Food Service Worker

Louis A. Johnson VA Medical Center
11.2022 - Current

Food Server

C.J. Maggie's Restaurant
06.2021 - 11.2022

Quality Control Inspector

Merrick Engineering
09.2018 - 06.2021

High School Diploma -

Valley Wetzel

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