Summary
Overview
Work History
Skills
Timeline
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ARYA ILKBAL

Miami Beach,FL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Server

TACO TACO
Miami Beach, FL
06.2024 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took orders from customers accurately and in a timely manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

SERVER

MILA RESTAURANT
12.2023 - 05.2024
  • Followed established serving standards to deliver a consistent and high-quality dining experience
  • Assisted in training new staff members on menu knowledge, customer service, and restaurant procedures
  • Adapted to fast-paced environments, managing multiple tables and ensuring timely service
  • Collaborated with team members to set up and break down service areas for special events
  • Received positive feedback from customers for excellent service and attention to detail

SERVER

SOFIA DESIGN DISTRICT
11.2022 - 11.2023
  • Greeted and assisted customers, providing menu recommendations and taking accurate orders
  • Ensured prompt and accurate delivery of food and beverages, maintaining a positive and attentive service throughout the dining experience
  • Collaborated with the kitchen and bar staff to coordinate order preparation and delivery
  • Managed cash transactions and processed payments with a high degree of accuracy
  • Handled customer inquiries, concerns, and special requests with professionalism and courtesy
  • Maintained a clean and organized work environment, contributing to a positive and efficient workflow

SERVER

KOMMA
12.2021 - 10.2022
  • Greet customers warmly, take food and beverage orders, and provide menu recommendations based on individual preferences
  • Ensure accurate delivery of orders to tables in a timely manner while adhering to food safety and quality standards
  • Collaborate with kitchen staff and management to address customer concerns and resolve any issues promptly
  • Maintain cleanliness and organization of dining areas, including setting tables, refilling condiments, and restocking supplies
  • Handle cash and credit card transactions, process payments accurately, and reconcile receipts at the end of each shift
  • Uphold a friendly and attentive attitude to create a welcoming atmosphere and enhance customer satisfaction

Skills

  • Excellent customer service and interpersonal skills
  • Strong communication and teamwork abilities
  • Ability to work efficiently in a fast-paced environment
  • Knowledge of food safety and sanitation practices
  • Proficient in handling cash transactions and POS systems
  • Point of sale (POS) system operations
  • Allergy awareness
  • Liquor, wine, and food service

Timeline

Server

TACO TACO
06.2024 - Current

SERVER

MILA RESTAURANT
12.2023 - 05.2024

SERVER

SOFIA DESIGN DISTRICT
11.2022 - 11.2023

SERVER

KOMMA
12.2021 - 10.2022

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ARYA ILKBAL