Arya Mousavi
Sacramento,CA
Summary
Dependable Analyst with track record of success in field, attention to detail and proactive mindset. Strong work ethic, adaptable and exceptional interpersonal skillsSeeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Technician II
Employment Development Department
Sacramento, CA
02.2024 - Current
- Provided technical support to program staff and participants.
- Developed program materials such as brochures, flyers, handouts and other documents.
- Compiled data from various sources into reports for analysis.
- Organized and maintained digital files and databases of information related to programs.
- Attended training sessions to stay up-to-date on program policies and procedures.
- Maintained accurate records of program statistics, outcomes, budgets and expenditures.
- Responded to inquiries from participants regarding services offered by the program.
- Collaborated with other departments within the organization to ensure that all tasks were completed efficiently.
- Provided administrative support during special events associated with the program.
- Assisted in developing strategies for improving existing programs or creating new ones.
- Participated in meetings with internal teams or external partners related to the development of new initiatives or solutions.
- Analyzed feedback from participants about their experiences with our programs in order to make improvements where needed.
- Researched best practices for running successful programs in order to provide guidance when needed.
- Organized and maintained records and files in digital library and physical filing system.
- Created and managed project documentation and activities to support customers and program objectives.
- Produced program contracts, forms and documents to obtain required signatures.
- Documented, monitored and maintained program inventory.
- Maintained positive working relationship with fellow staff and management.
- Monitored office services mailbox for business support needs and requests.
- Offered reception coverage to relieve staff during absences or breaks.
- Coordinated support to facilitate general office operations.
- Received and distributed mail, letters and packages.
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered questions and provided information to current and potential program participants.
Executive Assistant to the Chief Executive Officer
CASS
Sacramento, CA
11.2023 - Current
- Assisted the CEO with administrative tasks such as scheduling, travel arrangements and expense reports.
- Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
- Coordinated executive communications, including taking calls, responding to emails and interfacing with clients.
- Maintained a calendar of appointments for the CEO, ensuring that all commitments were met on time.
- Provided support to other executives within the organization as required.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Researched and prepared information for presentations to high-level executives.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Delivered optimal administrative, customer service and case management support.
- Executed special objectives and projects in response to executive team and board member requests.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Responded promptly to inquiries from internal staff members regarding any issues related to their roles or responsibilities.
Intern
CALEPA (Department of Toxic Substance Control)
Sacramento, CA
09.2018 - Current
- Participate in weekly staff meetings and team building events.
- Complete assigned duties and consistently produced high volume of work to support daily business needs.
- Coordinate project files to support projects and enhance team success.
- Analyze protocols and offered recommendations to improve processes and maximize productivity.
- Leverage Microsoft Word and PowerPoint to prepare reports, presentations, and articles.
- Advance research by organizing data, generating spreadsheets and drafting reports.
- Assisted with answering telephone calls, managing databases and drafting correspondence.
- Attended and participated in meetings and brainstorming sessions with team members.
- Review Applications, and creating letters and certificates for businesses
- Provide outstanding customer service
- Advanced analytical skills, with experience collecting, organizing, and disseminating information accurately
- Research, collect, analyze, and assemble information to be used to resolve problems, to assist in formulating policy, and to provide as briefing and/or reference materials for executive staff meetings
- Represents the unit in internal and external meetings, projects, workgroups, task forces, or committees. Drafts meeting notes and minutes. Reviews, analyzes, evaluates, processes, and coordinates various assignments as requested by management.
- reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental problems and/or issues.
Sac State Alumni (Volunteer)
Sac State (MISA)
Sacramento, CA
03.2020 - 05.2022
- Attend Bi weekly association meeting and record meeting minutes and share with attend via email
- Take meeting notes and post notes to officers in a weekly email
- Send email updates to all club members
- Assist the Vice President and VP Marketing with special project
- Work with the VP of Information Systems to update Hornet Hub and the Website
- Maintain membership records for the organization
Office Assistant
Sierra College
Rocklin, CA
08.2016 - 05.2020
- Oversaw workforce management and staff scheduling to keep office operations running smoothly.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
- Automated office operations to manage client correspondence, record tracking and data communications.
- Updated databases with AQUSEQUEL data, verified changes in information and maintained 100% accuracy.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Maintained business records by updating customer information.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Computer Lab Assistant
Sierra College
Rocklin, CA
08.2018 - 05.2019
- Assisted faculty and students with using computer software and hardware.
- Logged all equipment malfunctions and damages.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Maintained positive working relationship with fellow staff and management.
- Supports printing, printers, multi-function devices (MFD’s) and all peripheral hardware devices.
Education
Bachelor of Science - Management Information Systems
Sacramento State University
Sacramento, CA05.2022
Associate of Science - Business Administration And Management
Sierra College
Rocklin, CA05.2020
Skills
- Spreadsheet development
- Training and development
- Scheduling and calendar management
- Superb problem-solving abilities
- Database management
- Project management
- Microsoft Office Suite
- Team collaboration
- generating reports
- Customer Service
- Inventory Management
- Procurement of goods and service
- Resolving Client incidents and Project Issues
- Data Entry
- Expertise in Microsoft Office Suite (Outlook, PPT, Word, Excel)
- Troubleshooting
- Proficient with Microsoft Suite, Adobe Acrobat, or related software
- Troubleshooting desktop mobile applications,
Languages
Farsi
Native/ Bilingual
Academic Projects
Systems Development Website Project - CSU Sacramento 3 Months
- Built a web page to address the specific problem of homelessness in Sacramento, by implementing S.M.A.R.T. design objectives, and by using systems investigation and analysis processes. Used HTML and CSS to create the webpage and uploaded it to the CSUS webserver assigned to me. (Course: MIS 101)
Systems Development Life-Cycle Senior Capstone Project - CSU Sacramento In Progress
- Working with a real-life client that needs technology to be implemented for their business needs, using SDLC processes and agile methods. This project is a capstone senior project that begins first semester of senior year and continues the following semester (MIS 160+MIS161). Conducted a needs analysis and crafted a systems design plan to implement the technology solution for the client by Spring 21’. (Courses: MIS 160, MIS 161)
Mobile Business Application Development Project - CSU Sacramento In progress
- Providing an introduction to the art and practice of mobile business application development on the Android or iOS platform. Topics will include, but are not limited to, business opportunities, challenges, and cost presented by mobile devices, user-driven design, personas, screen layouts, and use case diagramming, Designing and build a variety of business applications throughout the course to reinforce learning and to develop real world competency.
Class taken
- Data Analysis for Managers
- Management Contemporary Organizations
- Business Communications
- Computer Information System
- Operations Management
- Principles of marketing
- Business Finance
- Database Systems Business
- Systems Development Life Cycle
- Information Systems Security
- Project Management
- Strategic Management
- Mobile Business Applications
- Information Systems Practicum
Certification
- IT Security: Defense against the digital dark arts, Google - 2023
- CRLA (College reading and learning Association) Tutoring Certificate, SIerra College- 2015
- Basic Acquisition Certificate, California Department of General Services- 2022
Timeline
Program Technician II
Employment Development Department
02.2024 - Current
Executive Assistant to the Chief Executive Officer
CASS
11.2023 - Current
Sac State Alumni (Volunteer)
Sac State (MISA)
03.2020 - 05.2022
Intern
CALEPA (Department of Toxic Substance Control)
09.2018 - Current
Computer Lab Assistant
Sierra College
08.2018 - 05.2019
Office Assistant
Sierra College
08.2016 - 05.2020
Bachelor of Science - Management Information Systems
Sacramento State University
Associate of Science - Business Administration And Management
Sierra College
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