Dynamic and dedicated professional with extensive experience Proven expertise in food handling and exceptional customer service, consistently enhancing guest satisfaction. Skilled in POS operation and adept at promoting sales, I thrive in fast-paced environments while maintaining a friendly, positive demeanor.
Overview
5
5
years of professional experience
Work History
Banquet Server
Gaylord Texan Resort & Convention Center
Grapevine, TX
09.2024 - Current
Greeted guests upon arrival and provided assistance throughout event duration.
Anticipated needs and addressed requests to ensure guest satisfaction.
Changed table settings between courses to elevate dining experience.
Ensured compliance with sanitation guidelines while handling food items.
Replenished beverages and buffet lines with fresh foods as needed.
Set up meal serving stations according to established guidelines.
Delivered prompt, friendly service during banquets and catered events.
Sought opportunities to exceed job requirements and enhance overall service.
Server
Sanjh Tivona Group Of Restaurant
Irving, TX
03.2024 - 05.2025
Greeted guests and provided menus to enhance dining experience.
Accurately took orders from customers in a timely manner.
Delivered food orders promptly while maintaining courteous service.
Performed opening and closing duties, including dining area setup and supply restocking.
Ensured efficient and courteous service to every guest throughout meal.
Checked food quality before serving to maintain standards.
Promoted desserts, appetizers, and specialty drinks to increase sales.
Operated POS terminals for order input, bill splitting, and total calculations.
Looked for ways to go above and beyond job requirement
Trainee
Gaylord Texan Resort & Convention Center
Grapevine, TX
12.2022 - 12.2023
Delivered food to tables promptly, ensuring customer satisfaction.
Provided exceptional customer service with a friendly demeanor.
Organized takeout orders for efficient service for on-the-go customers.
Trained new team members on restaurant operations and policies.
Cleared, bussed, and reset tables as required during shifts.
Greeted guests upon arrival and presented menus directly.
Monitored beverage stock levels continuously during peak hours.
Assisted bartenders by restocking bar supplies to enhance service efficiency.
Shift Supervisor
Chaayos
Mumbai, India
10.2021 - 11.2022
Assisted customers with product selection when needed.
Ensured all safety and sanitation regulations were met throughout the shift.
Provided on-the-job training to new staff members.
Responded promptly to customer inquiries or complaints in a professional manner.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assigned tasks to team members based on their strengths and skill sets.
Assisted upper management with daily operations to meet standards of service and quality.
Collaborated with team members to improve performance and implement training updates.
Team Member
Taco Bell
Mumbai, India
08.2020 - 09.2021
Greeted customers upon entering the store with friendly demeanor.
Assisted customers with product selection and ordering process.
Monitored expiration dates on food items for freshness assurance.
Maintained a clean and organized work area throughout shift.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Trained new team members using approved training materials and information.
Looked for ways to go above and beyond job requirements.
Identified needs of customers promptly and efficiently.