Cloud Computing
Aryan Amidi
IT Engineer
Ashburn,VA
Summary
Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
Overview
18
18
years of professional experience
5
5
Certifications
1
1
Language
Work History
IT Specialist (hybrid)
HEMMERSBACH US LLC
10.2021 - Current
- HPE Certified for Supporting Proliant DL - 3PAR - Blade systems - XP8 Storage
- Familiarity with operating systems (Windows/Linux), workstation/servers, support software based applications
- Remarkable experience in Provide Technical Server Support for customers
- Skilled in providing support to Backup and Recovery Server Application
- Strong troubleshooting skills
- Strong analytic and problem solving skills
- Remarkable ability to work independently
- Troubleshot, upgraded, and documented software and hardware over physical and virtual servers.
- Configured hardware, devices, and software to set up work stations for employees
- Maintained servers and systems to keep networks fully operational during peak periods
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Monitored systems in operation and input commands to troubleshoot areas
- Patched software and installed new versions to eliminate security problems and protect data
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Monitored systems in operation and quickly troubleshot errors
IT Project Manager (Hybrid)
Cellusys
09.2020 - 11.2022
- Analyzed Scope of project based on competitive analysis
- Collaborated with team of 6 project managers to work cross-functionally with software and marketing teams to align marketing messaging with project scope
- Communicated progress and roadblock to stakeholders, including executive management, and made recommendation to remove roadblock leading to on-time and on-budget delivery of project
- Worked closely to product development team to scope customer requested features and determine which features would provide highest return in investment
- Managed communication across departments to schedule and plan bi-weekly company all-hands meetings to ensure team was bought into projects and overall company mission.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations
IT Specialist (Hybrid)
Cellusys
03.2017 - 10.2021
- Remotely implement / maintain / install software developed by the company for mobile operators around the world
- Perform regression and system-level testing to verify software quality and function prior to release
- Collaborate with project managers to select ambitious, yet achievable coding goals on pre-release software project development
- Installing / maintaining / supporting Servers
- Monitor servers and escalate emergency technical issues beyond scope to maintain maximum uptime
- Manage application patches, data backup, security changes and network configuration and replace boards, change servers and load and test software applications
- Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
IT Manager
VGF LTD
08.2013 - 08.2017
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed
- Responded to support requests from end users and meticulously walked individuals through basic troubleshooting tasks
- Worked with the software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
- Documented all transactions and support interactions in the system for future reference and addition to knowledge base.
Network Engineer
Integrated Business Technologies
01.2006 - 01.2012
- Monitored servers and escalated emergency technical issues beyond scope to maintain maximum uptime
- Developed network resources and trained support personnel to provide Tier II support to end users
- Conducted security assessments and made recommendations for disaster recovery, remote access, acquisition of network appliances, servers and directory services security
- Configured, managed and evaluated multi-protocol network elements for effective end-to-end communications
- Provided complete end-to-end engineering and installation of route-based IP network solutions
- Monitored network capacity and performance, as well as diagnosed and resolved complex network problems
- Introduced automation of monitoring systems for 24/7 network systems, bolstering continuity of operations
- Configured, managed and troubleshoot VOIP and multimedia (video) distributed systems and platforms
- Performed troubleshooting for Juniper, Cisco and packet analysis.
Education
Bachelor of Computer Science -
Skills
VirtualizationRemote access softwareTechnical supportLinuxActive DirectoryVMWareMac OSMicrosoft SQL ServerTeam managementLeadershipJiraMicrosoft ProjectIT project management
Technical Issue Analysis
Technical Reporting
Certification
MCSE
Interests
Timeline
IT Specialist (hybrid) - HEMMERSBACH US LLC
10.2021 - Current
IT Project Manager (Hybrid) - Cellusys
09.2020 - 11.2022
IT Specialist (Hybrid) - Cellusys
03.2017 - 10.2021
IT Manager - VGF LTD
08.2013 - 08.2017
Network Engineer - Integrated Business Technologies
01.2006 - 01.2012
Payam Noor University - Bachelor of Computer Science,