Aryan Bhakta

• Relevant Coursework: Financial Management, Corporate Finance, Investments, Financial Markets, Managerial Accounting, Micro and Macroeconomics, Business Statistics and Financial Derivatives.
• Skills Acquired: Proficient in Using Financial Software Tools Like Bloomberg

Terminal and SPSS. Developed Strong Analytical, Quantitative and Problem Solving Skills. Familiarity With Financial Modeling and Forecasting Techniques

• Collaborated directly with the Manager to strategize on guest experience improvements, revenue maximization, and operational efficiency.

• Oversaw front desk operations, ensuring swift check-in/check-out processes and addressing guest inquiries or concerns with a focus on achieving high customer satisfaction scores

Train new staff on company policies, operational procedures, and software tools, contributing to consistent service standards.

• Handle and mediate guest complaints with professionalism and tact, resulting in maintained high customer satisfaction ratings and strengthened brand loyalty.

• Reconcile daily financial transactions and assist in monthly financial reporting, ensuring accuracy and timely submissions.

Analyze guest feedback through online platforms, in-house surveys, and direct interactions, using insights to drive continuous improvement in services and offerings.