Dynamic sales professional with proven expertise at T-mobile Limited, excelling in customer relationship building and value-based selling. Adept at conflict resolution and team collaboration, I consistently drive sales growth and enhance customer satisfaction through tailored solutions and effective communication. Committed to delivering results and fostering positive client experiences.
Overview
9
9
years of professional experience
Work History
Sales Representative
T-mobile Limited / Retail Expertise
Browns Mills
03.2025 - Current
Engaged customers to understand their needs and preferences.
Presented product features and benefits to potential buyers.
Collaborated with team members to enhance customer service quality.
Handled customer inquiries and resolved issues effectively.
Supported promotional activities to boost product visibility.
Maintained cleanliness and organization of the sales area.
Learned sales techniques and company policies through training sessions.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Generated new sales leads through cold calling and networking activities.
Analyzed customer feedback to improve products and services.
Crew Member
Dunkin Donuts
Westampton
04.2024 - 03.2025
Prepared beverages and food items according to Dunkin Donuts standards.
Maintained cleanliness and organization of work area throughout shifts.
Assisted customers with orders and provided excellent service.
Operated cash register and handled customer transactions accurately.
Collaborated with team members to ensure smooth operations during peak hours.
Monitored inventory levels and restocked supplies as needed.
Followed safety procedures for food handling and equipment use.
Trained new crew members on standard operating procedures and best practices.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Organized and restocked supplies to support operations and team productivity.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Packaged menu items into bags or trays and placed drink orders into carriers.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Took orders from patrons and input selections into store computer system.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Packed fast food products in approved containers, cups, and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Crew Member
7-11 Convenience Store
Moorestown
11.2022 - 06.2024
Maintained cleanliness and organization of work area throughout shifts.
Assisted customers with orders and provided excellent service.
Operated cash register and handled customer transactions accurately.
Collaborated with team members to ensure smooth operations during peak hours.
Monitored inventory levels and restocked supplies as needed.
Followed safety procedures for food handling and equipment use.
Trained new crew members on standard operating procedures and best practices.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Provided excellent customer service to maintain a positive atmosphere for guests.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Organized and restocked supplies to support operations and team productivity.
Resolved customer complaints in a professional manner.
Crew Leader
Pine Run Deli
Blackwood
06.2016 - 07.2019
Monitored inventory levels to manage supplies effectively for daily tasks.
Conducted regular safety inspections to maintain compliance with regulations.
Resolved conflicts among team members to promote a cooperative work environment.
Collaborated with management to implement process improvements within the team.
Assisted in performance evaluations by providing feedback on crew member skills.
Mentored newly hired crew members to prepare each for job roles.
Trained new hires on job duties, safety protocols, and company policies.
Delegated daily tasks to team members to optimize group productivity.
Managed multiple employees in various job tasks throughout phases of project completion.
Organized crew placement per job function when assigning work.
Customer Service Representative at To Aid Academics And Cultivate Retail Expertise.Customer Service Representative at To Aid Academics And Cultivate Retail Expertise.