ARYANA GARCIA
Beaumont,CA
Summary
Hard-working, customer-focused individual seeking a position with a growth oriented company where my acquired experience in problem-solving, time management and communication skills secured in previous administrative positions can be used to their full potential.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Rialto Post Acute Care
1471 S Riverside Ave, Rialto Ca 92376
01.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Client Relations
A-Check Global
Riverside, CA
01.2019 - 12.2023
- Utilized consultative sales techniques to understand customer needs and recommend relevant products and services.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Logged call information and solutions provided into internal database.
- Provided informal coaching to client relations team to improve efficiency and performance.
- Communicated with clients to answer questions or address concerns regarding accounts or purchases.
- Analyzed data to identify trends or patterns indicative of problems needing attention.
- Established effective communication channels with customers to ensure their needs were met in a timely fashion.
- Developed strong client relationships by providing timely responses to inquiries and resolving customer concerns in a professional manner.
- Provided technical support when needed, including troubleshooting hardware and software issues.
- Assisted in developing policies and procedures that ensured compliance with internal guidelines as well as external regulations.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Provide Executive and Administrative support.
- Updating account information for clients when needed.
- Resolve product or service problems via phone/ and email.
- Assist in maintenance of financial records by submitting request for processing of customer invoice adjustments.
- Respond to communications and inquiries within the hour.
- Attend regular customer service departmental meetings.
Education
High School Diploma -
Vista De Lago
Moreno Valley, CA06.2009
Skills
- Active Listening
- Microsoft programs
- Data Collection
- Staff Training
- Clerical Support
- Inbound and Outbound Calling
- Critical Thinking
- Problem-Solving Ability
- Scheduling
- Filing
- Prioritization
- Policy and Procedure Adherence
- Cultural Awareness
- Minute Taking
- Shipping and Receiving Understanding
- Stocking and Replenishing
- Sales Expertise
- Business Development Understanding
- Data Entry
- Performance Goals
- Understanding inbound and outbound deliveries
- Order processing
LANGUAGES
Spanish Elementary (A2)
Timeline
Dietary Aide
Rialto Post Acute Care
01.2024 - Current
Client Relations
A-Check Global
01.2019 - 12.2023
High School Diploma -
Vista De Lago