Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Aryana Rivera

Hartford,CT

Summary

Motivated and compassionate recent graduate with a Bachelor’s in General Studies, a minor in Psychology, and an Associate’s degree in Psychology. Brings hands-on leadership experience as a shift lead, strong communication skills, and a background in athletics and team environments. Passionate about supporting others, whether through coaching, customer service, or healthcare and known for being dependable, quick to learn, and always ready to go the extra mile. Eager to bring a positive attitude and a strong work ethic to any opportunity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Order Taker

Bloom Hill Farm
Bloomfield, Connecticut
06.2024 - Current
  • Communicated with customers to clarify order details and preferences.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.
  • Collaborated with team members to streamline order processing procedures effectively.
  • Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
  • Answered customer inquiries regarding menu items, pricing, and availability.
  • Informed customers about daily specials or new menu items.
  • Verified that all ingredients were available before taking an order.
  • Processed payments for orders with cash, credit cards, or other payment methods.
  • Ensured accuracy of all orders before submitting them to the kitchen staff.

Shift Leader

Playa Bowls
Mansfield Center, Connecticut
01.2023 - 06.2025
  • Trained new team members on menu items and operational procedures.
  • Managed inventory levels and coordinated product restocking for freshness.
  • Enforced health and safety standards to maintain a clean work environment.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Collaborated with team members to create a positive workplace atmosphere.
  • Implemented efficient workflows to improve service speed and accuracy.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.

Office Assistant

Eastern Connecticut State University
Willimantic, Connecticut
01.2023 - 06.2024
  • Provided administrative support to faculty and staff in various departments.
  • Organized office supplies and maintained inventory for smooth operations.
  • Supported student services by responding to inquiries and providing information.
  • Created documents and presentations using Microsoft Office Suite tools effectively.
  • Collaborated with team members to enhance office workflow and communication processes.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.

Summer Camp Counselor

Town Of East Hartford
East Hartford, Connecticut
06.2022 - 08.2023
  • Supervised daily activities for children in a summer camp setting.
  • Planned engaging recreational programs to enhance camper participation.
  • Facilitated group discussions to promote teamwork and communication skills.
  • Organized materials and supplies for various arts and crafts projects.
  • Monitored camper behavior and resolved conflicts effectively and calmly.
  • Engaged children in arts and crafts, sports activities, games and field trips while maintaining safe environment.
  • Communicated with other counselors to coordinate group activities.
  • Supervised groups of children during recreational activities.

Education

Bachelor of Arts - General Studies

Eastern Connecticut State University
Willimantic, CT
05-2025

Associate of Arts - Psychology

Manchester Community College
Manchester, CT
06-2023

High School Diploma -

Greater Hartford Classical Magnet
Hartford, CT
06-2021

Skills

  • Customer service
  • Team collaboration
  • Communication skills
  • Project management
  • Conflict resolution
  • Microsoft Office
  • Cleaning skills
  • Money handling
  • Order logging
  • Tracking packages
  • Data entry skills
  • Reliability
  • Time management
  • Written communication
  • Deadline oriented
  • Relationship building
  • Phone and email etiquette
  • Active listening
  • Flexible schedule

Certification

  • CPR Certified

Accomplishments

  • Deans List

Affiliations

  • Singing – Passionate about music and self-expression; enjoy performing and connecting with others through voice
  • Hiking – Nature lover who enjoys staying active while exploring peaceful outdoor spaces
  • Fitness & Working Out – Committed to physical and mental wellness; value discipline, strength, and consistency
  • Painting Pottery – Creative outlet that allows me to slow down, focus on detail, and express myself artistically

References

References available upon request.

Timeline

Order Taker

Bloom Hill Farm
06.2024 - Current

Shift Leader

Playa Bowls
01.2023 - 06.2025

Office Assistant

Eastern Connecticut State University
01.2023 - 06.2024

Summer Camp Counselor

Town Of East Hartford
06.2022 - 08.2023

Bachelor of Arts - General Studies

Eastern Connecticut State University

Associate of Arts - Psychology

Manchester Community College

High School Diploma -

Greater Hartford Classical Magnet

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