Aryana Tate
Melbourne
Summary
Dynamic Operations Manager with a strong track record in overseeing daily operations and enhancing logistics efficiency. Skilled in negotiation, financial management, and client relations, contributing to sustained business growth and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Owner/Operations Manager
Park Avenue Intermodal
Melbourne
10.2023 - Current
- Direct all daily operations, including dispatching, route planning, and load coordination, ensuring timely delivery and compliance with DOT regulations.
- Manage full-cycle customer relationship management, securing long-term contracts, and maintaining high client satisfaction.
- Oversee financial operations, including invoicing, billing, commission tracking, and budgeting, to maximize profitability.
- Lead sales and business development, negotiating competitive freight rates, and expanding the company's customer base.
- Utilized Profit Tools, Trinium, and PCS to manage shipments, track deliveries, and maintain accurate operational records.
Dispatcher/Customer Service Representative
D/C Group
Melbourne
03.2021 - 10.2023
- Managed daily dispatch operations, coordinating driver schedules, load assignments, and route optimization to maximize efficiency.
- Dispatched shipments in Houston, one of the busiest ports in the U.S., handle high-volume, time-sensitive freight with accuracy.
- Acted as the primary point of contact between drivers, customers, and brokers, ensuring clear communication and timely updates.
- Tracked shipments in real time, addressing issues proactively to prevent service delays.
- Maintained accurate records in Profit Tools TMS and Trinium TMS, including load status, driver logs, and documentation.
Order Entry Specialist
D/C Group
Ormond Beach
09.2020 - 01.2021
- Entered and processed customer orders in Profit Tools TMS, ensuring accurate shipment details, and timely scheduling.
- Verified load information, rates, and documentation before dispatching to drivers.
- Maintained organized digital and paper records to support commission tracking.
- Collaborated with customers and internal departments to confirm shipment requirements.
- Assisted management with preparing commission and revenue reports.
Education
General Studies
Daytona State College
Daytona Beach, FLSkills
- Operations management
- Sales negotiation
- Route optimization
- Team leadership
- Attention to detail
- Strategic planning
- Administrative oversight
- Dispatch coordination
Timeline
Owner/Operations Manager
Park Avenue Intermodal
10.2023 - Current
Dispatcher/Customer Service Representative
D/C Group
03.2021 - 10.2023
Order Entry Specialist
D/C Group
09.2020 - 01.2021
General Studies
Daytona State College