Professional with experience in representing organizations and fostering student engagement. Skilled in effective communication, event planning, and public speaking. Strong focus on teamwork and delivering results, adaptable to evolving needs. Known for reliability and positive, proactive approach in all responsibilities.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Walmart
06.2024 - 08.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
Responded to customer requests for products, services, and company information
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
Collaborated with team members to develop best practices for consistent customer service delivery
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Exhibited high energy and professionalism when dealing with clients and staff
Teacher Intern
Southern University And A&m College
09.2023 - 12.2023
Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques
Enhanced student understanding by implementing creative activities and interactive teaching methods
Utilized data-driven instruction to modify lesson plans based on student assessment results, maximizing learning outcomes
Adapted instructional approaches to accommodate different learning styles, ensuring all students had access to course content
Helped cultivate learning-focused and welcoming atmosphere for students of cultural and socioeconomic backgrounds
Worked with classroom teacher to learn about current standards and best practices
Cultivated positive relationships with administration, teaching staff, and students
Summer Camp Counselor
City Of Hattiesburg
06.2023 - 07.2023
Worked with children of varying age, interest, skill, and developmental levels
Led groups of children safely through variety of camp activities
Supported children by actively listening and offering encouragement
Organized and guided group activities by leading, coaching, and participating with campers
Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day
Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers
Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations
Dance Teacher's Assistant
The Dance Place/ Xfinity Dance
10.2022 - 12.2022
Taught and explained choreography by breaking down steps and demonstrating moves
Provided constructive corrections to encourage students to learn steps and improve dancing
Utilized different styles of teaching to accommodate students of all capabilities
Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline
Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers
Promoted creative expression to encourage students to explore dance as art and self expression through movement
Mentored and tutored individual students needing additional help