Summary
Overview
Work History
Education
Skills
Timeline
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Aryell Williams

San Antonio,TX

Summary

Dynamic and customer-focused professional with extensive experience at O'Reilly Automotive Inc. Proven track record in cash handling and customer service excellence, fostering relationships that drive repeat business. Skilled in inventory management and product promotion, consistently enhancing customer satisfaction through effective communication and problem-I also was a dispatcher for For O’Reilly’s, which involve me managing parts that go out, timely lunches, routes going out on time, checking and parts that are coming in from different locations, customer pick up orders, and vehicle maintenance

Overview

8
8
years of professional experience

Work History

Cashier

O Reilly Automotive Inc
03.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.

Merchandiser

O Reilly Automotive Inc
03.2020 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Cashier

7 Eleven Gas Station
02.2018 - 05.2020
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Sam Houston
San Antonio, TX
06.2014

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Written and verbal communication
  • Order taking
  • Payment processing
  • Product restocking
  • ID verification
  • Order packaging
  • Order verification
  • Loyalty program promotion
  • Data entry

Timeline

Cashier

O Reilly Automotive Inc
03.2020 - Current

Merchandiser

O Reilly Automotive Inc
03.2020 - Current

Cashier

7 Eleven Gas Station
02.2018 - 05.2020

High School Diploma -

Sam Houston
Aryell Williams