Aryn Galloway
Capitol Heights,MD
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
10
10
years of professional experience
Work History
Contractor
ADC Management Solutions
09.2022 - Current
- Enter demographic and immunization data submitted to Immunization Information System Program by hard/soft copy from schools during transition period to new IIS
- Resolve discrepancies by contacting authorized users for information, comparing them to IIS data files, and accessing information in the Vital Records birth files
- Resolve duplicate records in the system
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Answering and taking note of incoming inquiries via phone or email
- Obtaining billing information
- Using gathered information to guide consumers to the right service
- Speaking with consumers to gather personal history
- Processing paperwork
- Create and submit cases to the appropriate divisions
- Maintaining confidentiality.
- Drove process improvements by identifying inefficiencies and recommending solutions for optimization.
Summer Intern
Office of Community Relations
07.2022 - 08.2022
- Compiled a listing of nonprofit organizations for potential partnerships
- Collect data for current year performance measures
- Help manage a $5.5 Million dollar budget
- Prepared presentations for future projects.
Registered Behavioral Technician
Behavioral Framework
12.2021 - 08.2022
- Collect and record data based on observable client behavior
- Write progress notes, maintain program books
- Actively participate in the implementation of treatment and parent training
- Utilize safe and appropriate handling, management and guidance procedures when working with clients
- Provide direct client care following the prescribed behavioral protocols/programs.
Youth Development Professional
Greater Smyrna Clayton Boys and Girls Club
09.2021 - 02.2022
- Perform all job responsibilities in compliance with current state licensing requirements for school age childcare centers; address non-compliance issues as needed or directed
- Assist Program Director in delivering various age–appropriate programs and activities for children ages 6 – 12
- Help ensure safe implementation of all programs and activities.
Lead Teacher
Kiddie International Academy
05.2021 - 09.2021
- Taught students ages 3-5
- Provide a developmentally appropriate classroom environment that reflects the children's learning and growth
- Conduct evaluations for children's performance socially and educationally
- Provide potty training for children transitioning to pull-ups.
Assistant Teacher
THE PUMPKIN PATCH EARLY LEARNING CENTER
03.2021 - 05.2021
- Taught children ages 1-5
- Maintained cleanliness of center
- Aided teachers with classroom duties
- Greeting parents and addressing children by their name
- Adhering to procedures in preparing a bottle or changing a diaper
- Helping with sand, water, or playground activities
- Review learning material with students, either individually or in small groups, to help reinforce lessons presented by lead teachers
- Assisting in putting children to sleep.
Floating Teacher
BEGINNINGS AND BEYOND EARLY LEARNING CENTER
09.2020 - 03.2021
- Help with food preparation and clean up for the center
- Help teachers with supervising and teaching children
- Supervise all activities to ensure safety
- Help children establish good habits of hygiene
- Help teachers prepare for lessons by assembling materials and equipment
- Provide personal aid and care as necessary to students, such as help with hygiene, eating or toileting.
Host/Cashier
DOVER DOWNS CASINO
08.2019 - 03.2020
- Greet customers and guide them to seat
- Operate a cash register
- Bust tables and chairs for customers
- Ascertains their dining/lodging needs
- Seats guests and manage the seating chart
- Monitors restaurant activity to decide seating and dining flow
- Responds to guest inquiries and requests in a prompt, friendly, and efficient manner.
Summer Intern
Glenarden Police Department
06.2018 - 08.2019
- Filed Tickets
- Answer inquiries from the public, both in person and over the phone, direct customers to appropriate staff member and take messages
- Accept cash, checks and credit cards for payment, enter data to post transactions and prepare pre-deposit documents for same
- Assist with upcoming events and coordinate activities and information with agencies
- Answer inquiries from the public, both in person and over the phone, direct customers to appropriate staff member and take messages
- Sort and distribute mail, file documents and order supplies, file confidential information.
Assistant
Dominion Bail Bonds
07.2017 - 08.2017
- Data Entry
- Maintain Cleanliness of Office
- Answered Phone Calls
- Maintain orders, records, reports, and accounts
- Managing filing system
- Recording information as needed
- Greeting clients and visitors as needed
- Updating paperwork, maintaining documents, and word processing.
Day Camp Youth Aide/After Care Worker
Woodstream Christian Academy
06.2014 - 05.2018
- Provide quality childcare to the students
- Escort students to and from various locations
- Maintain cleanliness of classrooms
- Assisting children with assignments and homework, such as reading, writing, and math
- Ensuring that all school rules, policies, and guidelines are adhered to in the classroom.
Education
High School DIPLOMA -
Woodstream Christian Academy
Bowie, MD05.2018
Skills
- Proficiency Microsoft Office
- Customer Service
- Collaboration talent
- Public Speaking
- Administrative Skills
- Leadership
- Fast Learner
- Workload Management
- Administrative tasks
- Product and service knowledge
- Relationship Building
- Data Entry
- Presentation Creation
- Document Preparation
- Verbal and written communication
- File Manage
- Good Telephone Etiquette
- First Aid/CPR
- Organizational Skills
Accomplishments
- Honor Roll
- National Society of High School Scholars
Timeline
Contractor
ADC Management Solutions
09.2022 - Current
Summer Intern
Office of Community Relations
07.2022 - 08.2022
Registered Behavioral Technician
Behavioral Framework
12.2021 - 08.2022
Youth Development Professional
Greater Smyrna Clayton Boys and Girls Club
09.2021 - 02.2022
Lead Teacher
Kiddie International Academy
05.2021 - 09.2021
Assistant Teacher
THE PUMPKIN PATCH EARLY LEARNING CENTER
03.2021 - 05.2021
Floating Teacher
BEGINNINGS AND BEYOND EARLY LEARNING CENTER
09.2020 - 03.2021
Host/Cashier
DOVER DOWNS CASINO
08.2019 - 03.2020
Summer Intern
Glenarden Police Department
06.2018 - 08.2019
Assistant
Dominion Bail Bonds
07.2017 - 08.2017
Day Camp Youth Aide/After Care Worker
Woodstream Christian Academy
06.2014 - 05.2018
High School DIPLOMA -
Woodstream Christian Academy
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