Aryn Waddle
Austin
Summary
Knowledgeable Multifamily Expert with proven track record in overseeing multiple regions and coordinating cross-functional teams to achieve strategic goals. Successfully led initiatives that improved operational efficiency and drove revenue growth. Demonstrated expertise in team leadership and strategic planning.
Overview
10
10
years of professional experience
Work History
Regional Manager
Hines
Austin And Houston, TX
10.2023 - Current
- Established and maintained operational standards for up to six locations.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Boosted brand growth by devising strategic network and marketing tactics.
- Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sr. Regional Manager
RPM
Atlanta, GA
07.2023 - 10.2023
- Coached and mentored team members to foster professional growth, leading to improved performance and higher retention rates.
- Negotiated favorable contracts with vendors, optimizing costs while maintaining high-quality goods and services.
- Analyzed competitor activity regularly staying ahead of industry trends and staying ahead of the competition.
- Managed budgets, ensuring optimal allocation of resources for maximum return on investment.
- Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
- Provided outstanding customer service by resolving issues promptly and proactively addressing concerns to ensure client satisfaction.
Regional Property Manager
Carroll Management Group
Houston, TX And Atlanta, GA
08.2021 - 07.2023
- Creating and maintaining property business plans and budgets
- Review and approve monthly, quarterly and annual variance reports
- Identify any areas of concern and potential areas of improvement
- Monitor and manage rent revenue through LRO
- Focusing on trends to make recommendations to optimize rent growth
- Review and approve aged payable reports and invoices
- On-site property visits weekly and bi-weekly to identify needs of property and team
- Mentor, coach and develop on-site team members
- Acquisition and disposition audits and takeovers
- Create and ensure vendor partnerships are executed properly and look for opportunities to leverage best pricing
- All correspondence with partners including weekly calls and reporting
- HR administrative duties such as payroll, on-boarding, employee relations, personnel file documentation and biannual employee reviews
- 5 properties are new acquisitions with Carroll
- Successfully hired, trained and stabilized all new assets
- All properties are stable and averaging 7% or greater new lease rent growth and averaging above 10% renewal rent growth
- Successfully implemented new hire training program through IGNITE and peer to peer mentor-ship
- CARROLL Cares award 2022
Sr. Property Manager/Multisite Manager/Mentor
Carroll Management Group
Houston, TX
07.2020 - 08.2021
- Preparation of Variance reports, Quarterly Analysis, Market Analysis and Owner's Report
- Meeting with vendors and ensuring they are compliant with NetVendor
- Managing social media pages and internet listing sources for accuracy
- Coding and processing all invoices accurately for clean and consistent financials
- Provided leadership and training for Houston, Las Vegas and Atlanta portfolio
- Responsible for the satisfaction of all resident conflicts and provided resolution for concerns in a timely matter
- Managed all functions of day-to-day operations to ensure completion of month end closing successfully
- Adheres to Fair Housing and federal and state compliance laws
- Increased occupancy from 89% to 96% in first two months, maintained occupancy of 94% or greater thereafter
- Average new rent growth 10-13% monthly
- Increased Google ratings from 3.1 to 4.1 and obtained more than 200 reviews in 12 months
- Property Manager of the year 20212
Property Manager/Manager Mentor
Waterton Residential
The Woodlands, TX
07.2018 - 07.2020
- Preparation of Variance reports, Quarterly Analysis, Market Analysis and Owner's Report
- Meeting with vendors and ensuring they're compliant with Compliance Depot
- Scheduling contractors for completion of renovated units
- Managing social media pages and internet listing sources for accuracy
- Coding and processing all invoices accurately for clean and consistent financials
- Provided leadership and training for a team of 10
- Responsible for the satisfaction of all resident conflicts and provided resolution for concerns in a timely matter
- Managed all functions of day-to-day operations to ensure completion of month end closing successfully
- Adheres to Fair Housing and federal and state compliance laws
- Improved Google ratings from 2.8 to 3.6
- Increased revenue with renovations producing premiums of $300-$400 and average spend was $12k per unit
Property Manager
Knightvest Management
Houston, TX
01.2017 - 07.2018
- Preparation of all weekly, monthly and annual reports including owner's reports, variance reports, budget reporting, etc
- Scheduling and completion of all renovated units
- Coding and processing all invoices accurately for clean and consistent financial reports
- Provided leadership and training for a team of 13
- Responsible for the satisfaction of all resident conflicts and provided resolution for concerns in a timely matter
- Managed all functions of day-to-day operations to ensure completion of month end closing successfully
- Adheres to Fair Housing and federal and state compliance laws
- Increased online reputation from 2.6 to 3.5 at Knox at Westchase in 6 months
- Increased income month over month and exceeded income goals by increasing other income revenue
- Increased occupancy from 87% at takeover to 95% in three months at Knox at Westchase
- Property Manager of the Year 2017
Property Manager
Steadfast Companies
Houston, TX
11.2014 - 01.2017
- Responsible for managing financial expenses, budgeting, and all reporting
- Professionally resolve all resident complaints and property concerns
- Conduct property inspections including, move ins and move outs
- Responsible for resident retention, resident events and maintaining occupancy at 95%+
- Training for all new employees for my property as well as all new Managers/Assistant Managers company wide
- Demonstrate ability to prioritize workload and meet all goals and deadlines
- Implementing effective policies and procedures
- Increased occupancy from 90%-95%
- Increased NOI year over year by 22%
- Successfully executed value add to 77% of the units and completed a massive exterior renovation project
- Property Manager of the Year 2016
Education
High School Diploma -
Garden Grove High School
Garden GroveSkills
- Operations
- Staff training and development
- Strategic planning
- Goals and performance
- New business development
- Brand development
- Multi-million dollar P&L management
- Capital expense oversight
- Team leadership
- Client relationship building
Timeline
Regional Manager
Hines
10.2023 - Current
Sr. Regional Manager
RPM
07.2023 - 10.2023
Regional Property Manager
Carroll Management Group
08.2021 - 07.2023
Sr. Property Manager/Multisite Manager/Mentor
Carroll Management Group
07.2020 - 08.2021
Property Manager/Manager Mentor
Waterton Residential
07.2018 - 07.2020
Property Manager
Knightvest Management
01.2017 - 07.2018
Property Manager
Steadfast Companies
11.2014 - 01.2017
High School Diploma -
Garden Grove High School