Arzo Nasheet
Portland,Oregon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Office Support Specialist
LifeWorks NW
07.2022 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Residential Care Specialist
LifeWorks NW
03.2023 - Current
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Used avatar to record patient care, condition, progress and concerns.
Server Manager
Pearl Thai cafe
07.2021 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Marshalls
09.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
The Gap
09.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Statistics
Portland State University
Portland, OR2025
Associate of Science - Psychology
Portland Community College
Portland, ORSkills
- Multitasking and Time Management
- Emotional and Social Support
- Home Management
- Update Electronic Charts
- Customer Relations and Communications
- File Organization
- Office Workflow Support
- Document Scanning
- Financial Transactions
- Customer Satisfaction
- HIPAA Guidelines
Languages
Lao
Native or Bilingual
Timeline
Residential Care Specialist
LifeWorks NW
03.2023 - Current
Office Support Specialist
LifeWorks NW
07.2022 - Current
Server Manager
Pearl Thai cafe
07.2021 - Current
Cashier
Marshalls
09.2020 - 02.2021
Sales Associate
The Gap
09.2019 - 02.2020
Bachelor of Science - Statistics
Portland State University
Associate of Science - Psychology
Portland Community College